> Markdown version of [/jobs/ext/3027663-help-desk-support-specialist-student-computer-and-automation-su](https://www.wearedevelopers.com/jobs/ext/3027663-help-desk-support-specialist-student-computer-and-automation-su). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Help Desk Support Specialist (Student Computer and Automation Su

- **Company:** People, Technology & Processes
- **Location:** Chattahoochee County, GA, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Collaborative Software, SC Clearance
- **Published:** September 22, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9182080/help-desk-support-specialist-student-computer-and-automation-su

## About the Role

* Associate of Science (AS) degree with at least 7 years of experience
 * Active SECRET clearance required, U.S. citizenship
 * Cyber Workforce certification per DoD 8570.01-M as applicable to assigned IA functions

## Description

Scope of Work: Provides on-site and remote customer and automation support to students and instructors, preparing and issuing mobile devices, conducting security briefs, and supporting a single maximum class/course of up to 400 students per rotation., * Provide on-site and remote support to students and instructors; respond to initial requests within 15 minutes.

 * Prepare mobile devices (laptop or tablet) with new baseline images and post-install customization.
 * Issue devices, conduct security briefs, and ensure completion of DA Form 2062, AUP, and IA briefings.
 * Support TSAS onboarding so students receive temporary network permission for the course duration.
 * Train new instructors on classroom instructional technology and collaborative tools.
 * Report damaged or missing student computers and provide the ETS Lead with statement of charges/FLIPL packets.