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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Market Manager - Fiber Construction - **Company:** Pacific Tech Communications Inc. - **Location:** San Antonio, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Applicant Tracking Systems, Decision Support Systems, Project Management Software, Operational Systems - **Published:** September 22, 2026 - **Apply:** https://www.careerbuilder.com/job-details/area-manager-san-antonio-tx--c93d18f8-934b-4dc6-888a-a938a72a130a ## About the Role * 7+ years of experience in fiber construction / OSP telecom operations * 3+ years of leadership experience managing managers or multi-crew operations * Strong experience with aerial and underground fiber construction * Experience with HDD/boring, splicing, and restoration workflows * Proven ability to manage multi-market or multi-state projects Preferred * Experience supporting major telecom clients (Lumen, Frontier, Comcast, AT&T, etc.) * Experience in large-scale fiber deployment programs * Familiarity with and project management systems * OSHA certifications Key Competencies * Leadership & Accountability * Operational Discipline & Process Implementation * Communication & Client Management * Data-Driven Decision Making * Risk Identification & Mitigation * Team Building & Development, Alliance/Partner Marketing, Boring, Budget Management, CDL Driver's License, Coaching, Construction, Construction Project Management, Construction Support, Contract Requirements, Customer Escalations, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Documentation, Forecasting, Leadership, Maintain Compliance, Market Share, Metrics, OSHA, Onboarding, Operations Processes, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Profit & Loss, Project/Program Management, Quality Control, Quality Management, Regulatory Compliance, Risk, Risk Analysis, Risk Management, Safety Compliance, Safety/Work Safety, Sales Management, Team Building, Team Lead/Manager, Time Management, United States Department of Energy (DOE) ## Description The Market Manager - Fiber Construction is responsible for overseeing all field operations within an assigned market, including leadership of Construction Managers supporting large-scale fiber deployment projects. This role ensures projects are delivered safely, on time, within budget, and in full compliance, while driving operational consistency, team performance, and client satisfaction. The Market Manager serves as the key operational leader between executive leadership, field teams, and client stakeholders. Key ResponsibilitiesMarket Leadership & Execution * Own performance of assigned market(s), including production, safety, quality, and profitability * Lead and manage multiple Construction Managers across fiber construction projects * Ensure successful execution of aerial, underground, HDD, splicing, and restoration work * Drive consistency across crews, projects, and regions Team Leadership & Development * Provide direct oversight to Construction Managers, Supervisors, and field teams * Establish KPIs, expectations, and accountability structures * Coach and develop leadership to improve scalability and performance * Partner with recruiting to forecast workforce needs and support hiring efforts * Ensure proper onboarding and alignment of W2 employees, 1099 contractors, and vendors Operational Systems & Visibility * Enforce use of systems (CRM, ATS, PM tools) for job tracking and reporting * Maintain visibility into: + Crew capacity + Production metrics + Project progress + Risk factors * Standardize workflows across all teams to reduce operational variance * Ensure accurate and timely reporting to leadership Client & Stakeholder Management * Serve as escalation point for client issues within the market * Maintain strong relationships with clients, municipalities, and partners * Participate in project reviews, client meetings, and site visits * Ensure execution aligns with contractual obligations and expectations Compliance, Safety & Quality * Enforce OSHA standards and PTC safety programs across all projects * Ensure all crews and vendors meet compliance requirements * Oversee quality control, inspections, and client standards * Promote a culture of safety, documentation, and accountability Vendor & Subcontractor Management * Oversee onboarding and performance of subcontractors * Ensure vendors operate within PTC standards and contractual requirements * Partner with internal teams for vendor vetting and onboarding * Address performance issues and escalate as needed ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [AI in Recruiting: What Works, What Fails - Real Lessons from Office & Volume Hiring](https://www.wearedevelopers.com/videos/100060-ai-in-recruiting-what-works-what-fails-real-lessons-from-office-volume-hiring) - [Augmented Intelligence for transport planning: Human in the Loop Modelling](https://www.wearedevelopers.com/videos/72-augmented-intelligence-for-transport-planning-human-in-the-loop-modelling) - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [From conversational job search to AI agents, must we reinvent recruitment?](https://www.wearedevelopers.com/videos/100252-from-conversational-job-search-to-ai-agents-must-we-reinvent-recruitment) - [Hiring Technical Leaders: Promote from Within or Go External?](https://www.wearedevelopers.com/videos/100167-hiring-technical-leaders-promote-from-within-or-go-external) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Should Tech Managers Be Developers First? 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