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# Systems Engineer

- **Company:** North Inc
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Online Services, Software as a Service, Subnetting, Windows PowerShell, Azure Active Directory, Microsoft SharePoint, Transmission Control Protocol (TCP), Virtualization Technology, Wireless Networks, Firewalls (Computer Science), Microsoft InTune, Network Support
- **Published:** September 22, 2026
- **Apply:** https://www.thejobnetwork.com/job/f084d7d7-a86f-4251-9d91-f46548717002/tier-systems-engineer

## About the Role

This is a hands-on role for someone who is comfortable operating in a fast-paced environment where professionalism, ownership, responsiveness, and technical depth all matter. The right person is process-oriented, communicates well with senior stakeholders, and enjoys solving problems across infrastructure, endpoints, SaaS platforms, and user operations., * 3+ years of systems administration or advanced IT support experience in an enterprise environment
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 * Strong Microsoft 365 administration experience, particularly with Intune / Endpoint Manager
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 * Experience supporting both cloud and traditional on-prem Active Directory environments
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 * Familiarity with TCP/IP networking, subnetting, MDM, RMM tooling, and PowerShell
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 * Working knowledge virtualized environments
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 * Strong troubleshooting and communication skills
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 * Ability to prioritize effectively and operate independently in a fast-moving environment
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 * Professional presence with executive and end-user support, * Experience in financial services, professional services, legal, or similarly high-expectation environments is a plus

## Description

You will work closely with leadership and technical peers to support day-to-day operations, improve systems, document procedures, and help maintain a stable, secure, and scalable IT environment across multiple offices., * Administering and supporting a Windows-based enterprise environment across office and remote users
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 * Managing escalated support issues beyond basic helpdesk troubleshooting
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 * Supporting Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive
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 * Managing identity and endpoint platforms including Microsoft Entra ID and Intune
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 * Supporting endpoint deployments, policies, device lifecycle management, and MDM operations
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 * Assisting with networking support across Cisco Meraki firewalls, switches, and wireless infrastructure
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 * Administering and supporting business-critical SaaS platforms including Egnyte, RingCentral, and Microsoft365
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 * Executing approved system changes and operational procedures with attention to detail and documentation
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 * Providing recurring onsite support in downtown Chicago
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 * Maintaining documentation for systems, workflows, procedures, and operational standards
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