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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Project Manager I - Eurofins Environment Testing- Knoxville, TN - **Company:** Eurofins US Network - **Location:** Knoxville, TN, United States - **Experience:** Starter - **Salary:** $62,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Software Applications, Microsoft Outlook, Laboratory Information Management Systems, Microsoft Office, Microsoft PowerPoint, Software Engineering - **Published:** September 22, 2026 - **Apply:** https://www.businessworkforce.com/job.asp?id=3400554304&tx=CT3028TYV&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Education: BS/BA in Chemistry/Sciences or related field (four years related experience may substitute for a degree Experience: 6 months of client-relationship/customer service experience Prefer some bench chemist or field experience Requires additional lab training in methods and QA across multiple departments Ability and/or Skills (BMQ): * Eurofins services, products, testing capabilities, technology, production, and support systems * Program specifications and laboratory procedures * Environmental regulations * Process improvement methods * Quality assurance program plan * Contract compliance * Laboratory methods and techniques * Basic knowledge of the LIMS * Strong interpersonal, communication and problem solving skills * Effective time management * Strong organizational skills * Leadership skills * Computer skills - using routine software applications such as Outlook, Office, Excel, Word, Access, and PowerPoint. * Multi-tasking * Adaptability and flexibility * Ability to ensure requirements for On-Time Delivery are met * Attention to Clients: Demonstrates a desire to understand customer needs; listens to what customers are saying and asks questions as appropriate; demonstrates awareness of client goals. Follows up with clients during projects and following project completion; keeps clients up to date about decisions that affect them; seeks the comments, criticisms and involvement of clients; adjusts services based on client feedback. * Technical Familiarity: Seeks information from a variety of sources in a variety of ways to respond to client's technical questions about the project and to effectively communicate project status. * Customer Service Orientation: Strives to meet customer expectations and takes responsibility to resolve client complaints. Provides prompt, efficient and personalized assistance to meet the requirements, requests, and concerns of customers; provides thorough, accurate information to answer customers' questions and inform them of commitment times or performance guarantees; actively looks for ways to help customers by identifying and proposing appropriate solutions and/or services; establishes boundaries as appropriate for unreasonable customer demands. * Is pleasant, courteous and professional when dealing with internal or external customers; displays a good-natured, cooperative attitude; is calm and empathetic when dealing with hostile customers., * Authorization to work in the United States indefinitely without restriction or sponsorship * Professional working proficiency in English is a requirement, including the ability to read, write and speak in English ## Description This is an entry level position into the area of project management. The Project Manager I (PM I) is accountable for coordinating and managing clients' projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission., Project Set-up: * Review and set up project in LIMS (laboratory information management system) * Add notes, review documentation, manage orders and contracts * Communicate project details to Operations * Initiates project kick off with client and applicable staff * Works with Operations to ensure the lab has capacity for the work * Create bottle orders and schedule couriers/field samplers * Ensures regulations and requirements are met, initiates approval process, generates accounting software requisition Sample Receipt: * Manages incoming work * Reviews and resolves any sample log-in issues, sends client sample receipt confirmation * Informs client of any log-in discrepancies * Reporting: * Review job list daily and manage due dates * Communicate any expected delays to client * Review reports, confirms the information is correct, issues final report to client by due date * Data upload, completes and submits state reporting forms * Compiles case narratives Invoicing: * Set up delivery route * Review final invoice before sending to client * Generates credit/debit memos, submits them for approval * Submits revised invoices * Initiates follow up calls to confirm correct invoicing * Work with collections on Accounts Receivable Client Set-up: * Request new client review * Communicate lab capabilities to client, confirm sales assignments with Business Development Manager * Take new quote requests from clients, review contract requirements, review purchase orders * Submit purchase orders for approval Account Maintenance: * Follow up calls and visits with clients * Provide technical support * Forward leads and opportunities to the sales team * Forecast upcoming work * Submit client complaints and participates in corrective action * Communicate issues/complaints to sales and follow up with clients Quotes and Proposals: * Initiate project reviews with Operations, QA and subcontract labs * Quote generation and approvals * Confirm client contracts and pricing, confirm lab meets certification requirements * Create quotes, submit them for approval, send to clients * Update status in Laboratory Information Management System Other duties as assigned. ## Related Videos - [Blazing Accessibility Basics](https://www.wearedevelopers.com/videos/568-blazing-accessibility-basics) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [WeAreDevelopers LIVE - Gaps in CSS, EU Accessibility Act and more!](https://www.wearedevelopers.com/videos/1314-wearedevelopers-live-gaps-in-css-eu-accessibility-act-and-more) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)