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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Technical Analyst - **Company:** JLG Industries, Inc. i - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $92,600.0 - $154,400.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Application Programming Interfaces (APIs), Backup Devices, Databases, Database Servers, Disaster Recovery, Monitoring of Systems, JD Edwards EnterpriseOne, Package Management Systems, Performance Tuning, Microsoft PowerPoint, Server Administration, Microsoft SharePoint, Systems Architecture, Systems Integration, Web Applications, System Availability, Information Technology - **Published:** September 22, 2026 - **Apply:** https://oshkoshcorporation.wd5.myworkdayjobs.com/Oshkosh/job/Remote-United-States/Senior-IT-Technical-Analyst_R50487 ## About the Role * Five (5) or more years of experience in the field or in a related area. * Experience with JDE architecture, package management, security, server management, troubleshooting, performance tuning, integrations, and system lifecycle management. * Strong skills in documentation, communication, stakeholder alignment, problem solving, and cross-team collaboration., * Bachelors degree in Information Technology or related field * Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines. * Ability to work in a fast-paced environment where requirements are constantly changing. * Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. ## Description As a Senior IT Technical Analyst (JD Edwards EnterpriseOne CNC) you will administer, configure, and support JD Edwards Enterprise One CNC environments including system architecture, security, performance tuning, and lifecycle management. Partner with cross-functional teams to ensure scalable, stable, and repeatable ERP infrastructure solutions that support business and stakeholder requirements. YOUR IMPACT: These duties are not meant to be all-inclusive and other duties may be assigned: * Serve as a role model in customer and IT colleague communication, delivering JD Edwards CNC solutions in a timely and effective manner. * Utilize ITIL methodology and ticketing systems to manage incidents, changes, problems, and service requests within JDE environments. * Install, configure, and maintain JD Edwards EnterpriseOne environments including ESUs, ASUs, Tools Releases, and application upgrades. * Manage and support CNC activities including package builds, deployments, security administration, and environment refreshes. * Partner with developers, business analysts, and stakeholders to support business requirements through stable and optimized JDE environments. * Perform system monitoring, troubleshooting, and performance tuning across JDE architecture including web, enterprise, and database servers. * Maintain and support integrations including Application Interface Server (AIS), Orchestrator Studio, Business Services (BSSV), and interoperability frameworks. * Develop and maintain documentation, standards, and best practices for JDE CNC processes. * Ensure high availability, disaster recovery, and backup strategies are in place and tested. * Support and maintain JDE security, user roles, and environment controls. * Lead CNC-related projects including upgrades, migrations, cloud initiatives, and environment redesigns. * Collaborate with infrastructure, database, and network teams to ensure optimal system performance and reliability. * Serve as subject matter expert for JD Edwards CNC, supporting escalations and complex issue resolution. * Mentor team members on JDE CNC best practices and operational excellence. * Partner with vendors and Oracle support for issue resolution, patching strategies, and system improvements. * Participate in capacity planning and long-term strategic roadmap for JDE environments. ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Hate organising your photos? 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