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# Network Support Engineer

- **Company:** Kern Partner
- **Location:** Austria (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Wireless LAN, Cloud Computing, Linux, Local Area Networks, Information Technology
- **Published:** September 23, 2026
- **Apply:** https://www.it-career.at/application.php?aid=66023

## About the Role

* Abgeschlossene technische Ausbildung (HTL, FH oder Universität)
 * Mindestens 3 Jahre Berufserfahrung im 2nd- Level Support oder im Netzwerk IT-Support
 * Sehr gute Kenntnisse in Netzwerk- und IT-Infrastrukturen, z. B. LAN, WLAN, Cloud, Linux/Windows
 * Verhandlungssicheres Deutsch- und Englisch
 * Strukturierte, lösungsorientierte und eigenständige Arbeitsweise
 * Ausgeprägte Kommunikationsfähigkeit und Teamgeist

## Description

* Fehleranalyse und Troubleshooting in Netzwerk-, System- und Softwareumgebungen im IoT Bereich
 * Eigenständige Bearbeitung von Support-Tickets inklusive Koordination mit 3rd-Level-Support
 * Unterstützung bei Installation und Konfiguration von IT- und IoT-Lösungen
 * Dokumentation von Prozessen sowie Erstellung von Reports und Auswertungen


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