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# IT Support Technician

- **Company:** Amazon.com, Inc
- **Location:** Mansfield, UK
- **Salary:** £36,535.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, CompTIA Network+, Linux, HP Thin Clients, Network Troubleshooting, Red Hat Enterprise Linux, Information Technology, Cisco
- **Published:** September 23, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5893981958

## About the Role

Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting

 - Experience troubleshooting integrated and interdependent computer systems
 - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
 - Experience with network troubleshooting and support
 - Valid EU driver's license
 - Advanced proficiency in English (B2 level), verbally and in writing

 - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
 - Experience in a dynamic environment with a high degree of customer service

## Description

Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications

 - Manage tickets, providing both first and second-line support
 - Provide proactive maintenance to maximise the availability of all IT equipment
 - Implement projects and deliver innovations together with other IT Service colleagues


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