> Markdown version of [/jobs/ext/3033353-cms-website-specialist](https://www.wearedevelopers.com/jobs/ext/3033353-cms-website-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CMS Website Specialist - **Company:** Booking Experts - **Location:** Peterborough, UK - **Experience:** Experienced - **Salary:** £47,715.0 - **Contract:** Permanent contract - **Skills:** HTML, Cascading Style Sheets (CSS), Web Content Management Systems, Front End Software Development - **Published:** September 23, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5894286701 ## About the Role Do you enjoy combining technical expertise with customer-facing work? Are you passionate about websites, user experience and helping customers get the best results online? If so, we'd love to hear from you!, We're looking for someone who combines technical expertise with strong communication skills and a customer-first mindset., * A higher education qualification or equivalent level of thinking and working. * At least 2 years of experience in web support, CMS management, website implementation or front-end development. * Hands-on experience with HTML, CSS and CMS platforms. * Strong customer service and stakeholder management skills. * The ability to explain technical concepts clearly to non-technical users. * A proactive and solution-oriented approach. * Experience working independently and taking ownership of projects. * A continuous improvement mindset and an interest in optimising processes and customer experiences. You're someone who enjoys solving problems and making things better. You combine technical knowledge with a genuine desire to help customers succeed and aren't afraid to take initiative when opportunities for improvement arise. ## Description As a CMS Website Specialist, you'll play a key role in helping customers get the most from their websites and our CMS platform. You'll act as a trusted advisor for customers while also supporting colleagues with your technical expertise and knowledge. This is a varied role that combines customer support, website optimisation, onboarding and project work. You'll help customers solve challenges, improve their online presence and make better use of our platform. At the same time, you'll contribute to internal improvements by identifying opportunities to enhance processes, documentation and the customer experience. We're looking for someone who enjoys taking ownership, working independently and contributing to the growth of both customers and the wider team. * Supporting customers with CMS-related questions and technical website issues * Delivering practical advice and guidance to help customers improve their websites * Managing website restyling projects and implementing technical improvements * Making updates and customisations using HTML and CSS * Supporting onboarding projects and helping new customers successfully launch their websites * Identifying opportunities to improve CMS functionality, documentation and internal processes * Collaborating with Product, Development and Customer Success teams to improve customer outcomes * Acting as a knowledge-sharing partner for colleagues and supporting team development * Monitoring website quality, usability and performance to ensure customers achieve the best possible results * Contributing ideas and feedback that help shape the future of our CMS offering ## Related Videos - [Playing Games with CSS](https://www.wearedevelopers.com/videos/210-playing-games-with-css) - [WeAreDevelopers LIVE - Gaps in CSS, EU Accessibility Act and more!](https://www.wearedevelopers.com/videos/1314-wearedevelopers-live-gaps-in-css-eu-accessibility-act-and-more) - [WeAreDevelopers LIVE - 11ty and a11y](https://www.wearedevelopers.com/videos/1822-wearedevelopers-live-11ty-and-a11y) - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [Can CSS recreate Tufte's designs?](https://www.wearedevelopers.com/videos/517-can-css-recreate-tufte-s-designs) - [NoLoJS - Avoiding JavaScript Cruft with HTML and CSS - Aaron T. 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