> Markdown version of [/jobs/ext/3034062-technicien-support-helpdesk-en-informatique-h-f](https://www.wearedevelopers.com/jobs/ext/3034062-technicien-support-helpdesk-en-informatique-h-f). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Technicien support helpdesk en informatique H/F

- **Company:** Lynx RH
- **Location:** Marignane, France
- **Salary:** €22,404.0 - €23,000.0
- **Contract:** Contract
- **Skills:** Microsoft Windows, Operational Systems
- **Published:** September 23, 2026
- **Apply:** https://espace-emploi.agefiph.fr/jobs/21935048

## About the Role

Vous avez une bonne maîtrise des systèmes d'exploitation Windows 7 et 10, ainsi que des compétences en maintenance bureautique. Votre bon relationnel et votre enthousiasme sont des atouts importants pour ce poste., Vous possédez un niveau d'études Bac / Bac+2 et avez acquis une année d'expérience en tant que technicien informatique.

## Description

* Gérer les demandes des utilisateurs et les traiter via l'outil de ticketing.
 * Prendre en charge les appels entrants et fournir un support technique.
 * Conseiller et guider les collaborateurs dans l'utilisation des outils et applications.
 * Diagnostiquer les pannes et effectuer des interventions de niveau 1 pour les résoudre.
 * Fournir un support de proximité aux utilisateurs via téléphone, e-mail ou en personne.


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