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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Facilities Operations Centre (FOC) Engineer, AWS - **Company:** Amazon.com, Inc. - **Location:** United States - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Amazon Web Services, Software Documentation, Communications Protocols, Data Centers, Issue Tracking Systems, Microsoft Office, Real Time Data, Tools for Reporting - **Published:** September 23, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9186776/facilities-operations-centre-foc-engineer-aws ## About the Role Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/., 2+ years of electrical and mechanical facilities maintenance experience - 2+ years of data center engineering or operations experience - 1+ years of experience working with Building and/or Electrical Platform Management Systems, 3+ years of data center engineering or operations experience - Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access) - Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools and ability to follow and complete support procedures, system documentation, and issue tracking entries, root cause analysis and complex problem solving skills ## Description You'll be the operational heartbeat of our data centre infrastructure - monitoring, coordinating, and driving excellence across every shift. Your core mission centres on real-time monitoring of the Amazon facilities infrastructure platform, where you'll interpret signals from electrical and mechanical systems to maintain optimal performance. You'll serve as the trusted point of contact for both internal engineering teams and external partners, ensuring seamless communication flows during normal operations and critical events alike. When emergencies strike, you'll step into a coordination role that demands clarity under pressure. You'll facilitate recovery efforts during Large Scale Events and Critical Site Events, bringing together the right people with the right information at the right time. Your post-mortem contributions will turn incidents into insights, strengthening the entire operation with every lesson learned. Beyond reactive response, you'll be a builder. You'll help develop communication and escalation protocols that sharpen team performance, and contribute to creating tools that make the entire FOC more effective. Your meticulous record-keeping will ensure continuity across shifts and provide the data foundation for continuous improvement. This is shift work in a 24/7 environment. A day in the life Your day begins with a handover that's more than a formality - it's a transfer of situational awareness. You absorb the state of play across the entire facility ecosystem which systems are nominal, what's being watched, and where attention might be needed next. Screens illuminate with real-time data from electrical and mechanical systems across the data centre fleet. You're reading the rhythm of the infrastructure - power distribution, cooling performance, environmental conditions - identifying patterns before they become problems. A temperature anomaly in one zone catches your eye; you investigate, correlate with recent maintenance activity, and determine it's within expected parameters. Documented. Noted. Moving on. Mid-shift, an alert escalates. A critical system requires coordinated response. You activate the communication protocol you helped design, reaching the right engineers within minutes. As the facilitator, you're tracking actions, updating stakeholders, and ensuring nothing falls through the cracks. The issue resolves cleanly - another testament to preparation meeting execution. Between events, you're collaborating with peers on improving a monitoring dashboard, drafting a proposal for a new escalation pathway, or reviewing post-mortem findings from last week's incident. You're not just maintaining the status quo - you're actively raising the bar. As your shift closes, you compile a comprehensive handover that gives the incoming team everything they need to maintain continuity. You leave knowing that your vigilance kept critical systems running, your coordination brought teams together, and your ideas are making the operation stronger every day. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How Much FAANG Companies Actually Pay Software Engineers in 2025](https://www.wearedevelopers.com/magazine/230-how-much-faang-companies-actually-pay-software-engineers-in-2025) - [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)