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# Desktop Support Technician

- **Company:** CareerCircle
- **Location:** Columbus, IN, United States
- **Salary:** $41,600.0 - $45,760.0
- **Contract:** Temporary contract
- **Skills:** Zebra (Programming Language), Active Directory, Application Programming Interfaces (APIs), Artificial Intelligence, Data Analysis, Computing Platforms, Business Software, Microsoft Outlook, Cellular Networks, Computer Maintenance, Dynamic Host Configuration Protocol, Issue Tracking Systems, Inventory Management Software, Network Troubleshooting, Microsoft Office, Windows Servers, Windows PowerShell, Azure Active Directory, Remote Infrastructure Management, Remote Service Software, Software Engineering, Systems Integration, Wireless Distribution Systems, Windows Desktop, Enterprise Software Applications, Software Troubleshooting, Peripherals, Computer Equipment, Laptops, User Accounts
- **Published:** September 23, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/in/columbus/cadab29e-480d-4f89-a4ad-75d883fc03c0

## About the Role

We are seeking a Desktop Support Technician to provide first-level technical support in a fast-paced enterprise environment. The ideal candidate will have experience supporting Windows-based systems, Microsoft Office applications, and end users across a variety of hardware and software platforms. This role requires strong customer service skills, technical troubleshooting abilities, and a commitment to delivering exceptional support experiences., * 1+ year of IT support, help desk, desktop support, or technical support experience in an enterprise environment.

 * 1+ year of customer service experience supporting users and resolving technical issues.
 * Experience troubleshooting Windows 10/11 operating systems, hardware, and software issues.
 * Familiarity with Microsoft Office Suite, including Outlook.
 * Strong verbal and written communication skills.
 * Ability to quickly learn new technologies and retain technical information.
 * Strong troubleshooting, analytical, and problem-solving skills., * Experience supporting enterprise environments with 500+ users.
 * Exposure to remote support tools and ticket management systems.
 * Knowledge of desktop hardware repair and peripheral support.
 * CompTIA A+ certification or equivalent technical knowledge.
 * Experience supporting both remote and onsite users.

Desired Skills

 * Customer-focused mindset with a commitment to providing exceptional support.
 * Ability to work effectively in a team-oriented environment.
 * Strong organizational and time management skills.
 * Comfortable working in a fast-paced technical support environment.
 * Self-motivated with a willingness to learn and grow professionally., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Apple IPad
Communication
Data Analysis
Presentations
User Accounts
5G Technology
Mobile Phones
Issue Tracking
Zebra Printers
Detail Oriented
Self-Motivation
Time Management
Windows Servers
Problem Solving
Decision Making
Desktop Support
Microsoft Teams
Computer Repair
Customer Service
Active Directory
Technical Issues
Support Services
Technical Support
Help Desk Support
Microsoft Windows
Computer Hardware
Cellular Networks
Project Management
Windows PowerShell
Peripheral Devices
Business Valuation
Desktop Management
Process Improvement
IT Asset Management
Smartphone Operation
Installation Support
IT Service Management
Full Stack Development
Azure Active Directory
API System Integration
Manufacturing Processes
Artificial Intelligence
Complex Problem Solving
Network Troubleshooting
Business Transformation
Client Operating Systems
Ability To Meet Deadlines
Inventory Management System
ITIL Foundation Certification
Wireless Distribution Systems
Enterprise Application Software
Remote Infrastructure Management
Troubleshooting (Problem Solving)
Dynamic Host Configuration Protocol (DHCP)

## Description

Operations
Leadership
Management
CompTIA A+
Communication
Service Level
Team Oriented
Quick Learning
Time Management
Problem Solving
Desktop Support
Windows Desktop
Customer Service
Microsoft Office
Operating Systems
Microsoft Outlook
Technical Support
Help Desk Support
Business Valuation
Computing Platforms
Willingness To Learn
Microsoft Windows 10
Full Stack Development
Business Transformation
Troubleshooting (Problem Solving), * Provide technical support to end users via phone, remote tools, and in-person assistance.

 * Troubleshoot and resolve hardware, software, operating system, email, and application-related issues.
 * Support Windows desktop environments, including installation, configuration, and maintenance of systems and peripherals.
 * Assist users with Microsoft Office Suite applications, Outlook, and other standard business software.
 * Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, and related technology.
 * Document incidents, service requests, troubleshooting steps, and resolutions within the ticketing system.
 * Escalate complex issues to appropriate teams while maintaining ownership and communication with end users.
 * Follow established support processes, procedures, and service level expectations.
 * Deliver excellent customer service while managing multiple support requests and priorities., Operations
Leadership
Management
CompTIA A+
Communication
Service Level
Team Oriented
Quick Learning
Time Management
Problem Solving
Desktop Support
Windows Desktop
Customer Service
Microsoft Office
Operating Systems
Microsoft Outlook
Technical Support
Help Desk Support
Business Valuation
Computing Platforms
Willingness To Learn
Microsoft Windows 10
Full Stack Development
Business Transformation
Troubleshooting (Problem Solving)
+0


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