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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SeniorSystems Support Engineer - **Company:** Dawar Consulting, Inc. - **Location:** Pleasanton, CA, United States - **Experience:** Expert - **Salary:** $164,320.0 - **Contract:** Temporary to permanent - **Skills:** Systems Engineering, CompTIA Network+, Dynamic Host Configuration Protocol, Domain Name System (DNS), IP Addressing, Subnetting, Virtual Private Networks (VPN), Network Security, Network Architecture, Network Connections, Routing, Network Administration, System Software, TCP/IP, Transmission Control Protocol (TCP), Virtual Local Area Networks, Network Switches, Network Routers, Computer Networking Systems, Connectivity Problems, Firewalls (Computer Science), Information Technology, Network Support, Fortinet, Firewall Services Module, Cisco, Servicenow - **Published:** September 23, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-systems-support-engineer-pleasanton-ca--1c15fe6f-a35f-4019-a176-a99b0deb3013 ## About the Role * Associate degree in Electrical/Electronic Engineering, Computer Science,IT/Networking, or equivalent experience. * 5+ years of experience supporting medical/laboratory equipment and/or networked systems in R&D, hospital, or clinical laboratory environments. * Hands-on experience with IP addressing/subnetting, VLANs, switches, routers, and firewalls. * Direct experience configuring and troubleshooting Fortigate or similar firewall/network security appliances. * Working knowledge of TCP/IP, DNS, DHCP, VPN, and firewall rules. Preferred * Networking certification such as CCNA, Network+, or Fortinet certification., Biology, Biotech and Pharmaceutical, CCNA - Cisco Certified Network Associate, Clinical Laboratory, CompTIA Network+, Computer Science, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Electrical Engineering, Electronic Engineering, Firewalls, Hospital, IP Addressing, ISO (International Organization for Standardization), Identify Issues, Laboratory Equipment, Maintenance Services, Medical Equipment, Network Administration/Management, Network Connectivity, Network Routers, Network Security, Network Support, Network Switching, Network System Software, Network Systems, Preventative Maintenance, Problem Solving Skills, Process Validation, Research & Development (R&D), Root Cause Analysis, ServiceNow, Subnetting, Systems Administration/Management, Systems Engineering, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Leadership, Technical Support, Technical Training, VLAN (Virtual Local Area Network), VPN (Virtual Private Network), Willing to Travel ## Description * Install, relocate, deinstall, qualify, and perform preventive maintenance and repairs on laboratory instruments and systems. * Troubleshoot instrument hardware, software, and network connectivity issues and perform root-cause analysis. * ManageIP addressing and connectivity for networked laboratory instruments. * Configure and troubleshoot Fortigate firewalls, VLANs, switches, routing,DNS/DHCP, and related network infrastructure. * Provide onsite and remote IT/networking support for R&D and laboratory environments. * Manage service requests and coordinate/triage issues through ServiceNow. * Document service, maintenance, and qualification activities accurately in equipment management systems. * Execute and support IQ/OQ qualification activities and work within applicableFDA/ISO requirements. * Provide technical guidance and training to team members as expertise develops. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)