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# Configuration Center Technical Specialist

- **Company:** NORDDEICH TV Produktions-GmbH
- **Location:** Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Software Tools, SAP (Applications), Hardware Testing, Software Troubleshooting
- **Published:** September 23, 2026
- **Apply:** https://jobsearch.createyourowncareer.com/talentcommunity/apply/1431576033/?locale=en_US

## About the Role

* 3+ years of experience in a technical operations, IT support, configuration center, manufacturing, warehouse technology, or similar environment.
 * Strong hands-on experience troubleshooting computers, hardware, software, and technical systems.
 * Experience with device imaging, re-imaging, configuration, or deployment.
 * Experience working with SAP or other enterprise resource planning (ERP) systems preferred.

## Description

The Configuration Center Technical Specialist supports the technical and operational activities of a high-volume device configuration and bundling environment supporting a major technology client. This role combines hands-on hardware and software troubleshooting, device imaging, quality assurance, and day-to-day warehouse operations.

The ideal candidate has a strong technical background and is comfortable working at the intersection of IT and operations. This individual will troubleshoot hardware and system issues, support SAP-related questions, perform device testing and imaging, and ensure configured products meet customer quality requirements before shipment.

YOUR TASKS

 * Support the day-to-day operations of a technology configuration and bundling center, ensuring devices are configured, tested, and processed according to customer requirements.
 * Troubleshoot hardware, software, and system issues affecting production and warehouse operations.
 * Perform Out of Box Audits (OBA) by testing configured devices, verifying functionality, and re-imaging devices when necessary.
 * Complete First Article Inspections (FAI) to verify that the first device produced meets customer specifications and quality expectations.
 * Document inspection results and submit required quality information to the customer for approval.
 * Use imaging and research tools to load fresh device images, troubleshoot configuration issues, and support production requirements.
 * Provide technical support for SAP-related issues impacting warehouse and configuration center operations.
 * Investigate technical issues and identify root causes to minimize downtime and production disruptions.
 * Partner with warehouse, operations, IT, quality, and customer teams to resolve issues and maintain smooth daily operations.
 * Follow established processes, quality standards, and customer-specific requirements for device configuration and testing.
 * Support continuous improvement initiatives by identifying opportunities to improve technical processes, quality, and operational efficiency.
 * Assist with new processes, programs, and configuration center initiatives as business needs evolve.


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