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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Pega Lead System Architect (LSA) - **Company:** NTT America, Inc. - **Location:** Irving, TX, United States - **Experience:** Expert - **Salary:** $123,525.0 - $205,875.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Cloud Computing, Code Review, Continuous Integration, Relational Databases, DevOps, IT Management, Java Message Service (JMS), Job Scheduling, PostgreSQL, Microsoft SQL Server, Oracle (Applications), Performance Tuning, Release Management, Memory Leaks, Simple Object Access Protocol (SOAP), Systems Architecture, Systems Integration, Pega, Cloud Monitoring, Git Flow, Apache Kafka, Restful APIs - **Published:** September 23, 2026 - **Apply:** https://dejobs.org/x/x/213EAC15B9AB4F0880F4A61FF0E1D149/job/ ## About the Role * 10+ years of enterprise IT experience, * 5 + years acting as a certified Pega LSA. * Proven track record of leading application support, maintenance, or operations for large-scale, high-volume Pega applications. * Expert-level knowledge of Pega Architecture, Enterprise Class Structure (ECS), Security models, Agents/Job Schedulers, and async processing. * Strong expertise in complex enterprise integrations (REST, SOAP, Kafka, JMS) and relational database tuning (Oracle, PostgreSQL, SQL Server). * Modern Pega Architecture (Preferred) * Hands-on familiarity with Pega Cloud, AWS/Azure deployments, and modern UI architectures like Pega Constellation or Theme Cosmos. * Soft Skills & Communication * Exceptional verbal and written communication skills, with extensive experience working directly with US-based enterprise clients. * Strong crisis management skills with the ability to lead technical teams under high-pressure outage scenarios. Certifications (Preferred) * Pega Certified Lead System Architect (PCLSA) ## Description We are seeking a highly experienced, strategic, and hands-on Pega Lead System Architect (LSA) to spearhead the production support, maintenance, and stabilization efforts for a critical enterprise Pega project. In this role, you will lead a dedicated support team, interface directly with US business stakeholders, and serve as the ultimate technical authority for resolving complex architectural, integration, and performance issues., Technical Leadership & Oversight * Act as the primary Technical Authority and escalation point for all high-priority (P1/P2) production incidents. * Lead a team of support and maintenance engineers, providing architectural governance and code review alignment. * Define and enforce best practices for Pega guardrails, security compliance, and production hotfix deployments. Production Stabilization & Architecture * Troubleshoot and remediate complex architectural bottlenecks, memory leaks, and severe performance issues. * Manage infrastructure and platform health utilizing Pega PDC (Predictive Diagnostic Cloud), AWS/Cloud monitoring tools, and log analyzers. * Oversee platform upgrades, patch applications, and structural changes to ensure zero-downtime operations. Client & Stakeholder Management * Partner closely with US-based business leaders, product owners, and infrastructure teams to communicate system status and risk mitigations. * Translate complex operational issues into business-friendly language and provide strategic roadmaps for long-term system stability. * Conduct Root Cause Analysis (RCA) meetings for critical outages and present remediation strategies to senior leadership. * DevOps & Release Management * Govern the CI/CD pipeline and branching strategies using Pega Deployment Manager to ensure safe, automated hotfix deliveries. * Collaborate with development teams to ensure smooth knowledge transfer and transition of new features into the production environment. ## Related Videos - [Seriously gaming your cloud expertise: from cloud tourist to cloud native](https://www.wearedevelopers.com/videos/373-seriously-gaming-your-cloud-expertise-from-cloud-tourist-to-cloud-native) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [One AI API to Power Them All](https://www.wearedevelopers.com/videos/1601-one-ai-api-to-power-them-all) - [Why Git Still Matters](https://www.wearedevelopers.com/videos/100288-why-git-still-matters) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [What Are Large Language Models?](https://www.wearedevelopers.com/magazine/304-what-are-large-language-models) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j)