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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Administration & Optimization Specialist - **Company:** Voltyx LLC - **Location:** Overland, MO, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Software Documentation, Data Deduplication, Microsoft Dynamics, Power BI, Conversion Tracking, Microsoft Power Automate, Data Management - **Published:** September 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b34d472ed513dd0a ## About the Role * Education: Bachelor's degree * Experience: 3+ years of Microsoft Dynamics 365 Sales administration experience, including Dataverse configuration, Power Automate, solution management, deployments, CRM reporting, dashboards, data management, troubleshooting, requirements gathering, documentation, training, and user adoption support. * Preferred Qualifications: Microsoft Dynamics 365 and/or Power Platform certification; familiarity with Power BI; experience supporting Sales and Marketing teams; and experience with CRM implementations, enhancements, or optimization initiatives. #PoweringTheFuture ## Description The CRM Administration & Optimization Specialist administers, supports, and continuously improves Microsoft Dynamics 365 Sales and Dataverse. Serving as the primary day-to-day CRM resource, this individual contributor partners with Sales, Marketing, Operations, IT, and external partners to optimize processes, strengthen data quality, support users, increase adoption, and maximize platform effectiveness, * Administer and maintain Microsoft Dynamics 365 Sales and Dataverse, including tables/entities, fields, forms, views, business rules, security roles, dashboards, and reporting. - Task Allocation: 20% * Develop and maintain Power Automate cloud flows; manage solution deployments, environment configuration, release support, validation, and deployment readiness. - Task Allocation: 15% * Perform data imports, cleanup, audits, deduplication support, and ongoing data quality management to maintain trusted CRM information. - Task Allocation: 15% * Troubleshoot functional and technical issues and coordinate with IT and external partners to resolve system problems. - Task Allocation: 15% * Partner with Sales, Marketing, Operations, and IT stakeholders to gather requirements, translate business needs, and improve CRM processes and user experience. - Task Allocation: 15% * Support User Acceptance Testing and maintain system documentation, process documentation, training materials, and user guides. - Task Allocation: 10% * Deliver user training, onboarding, and ongoing CRM support to strengthen adoption and effective platform usage. - Task Allocation: 5% * Maintain standard CRM dashboards, reports, and metrics, and support campaign tracking, lead management, customer segmentation, and reporting needs. - Task Allocation: 5%, * Analytical thinking and problem solving: Diagnoses issues, evaluates options, and applies sound judgment to CRM administration and process improvement. * Attention to detail and quality: Maintains accurate configurations, documentation, testing, and data while following established controls. * Collaboration and relationship building: Works effectively across business functions, IT, and external partners. * Communication and user support: Explains technical concepts clearly and provides responsive, practical guidance to users. * Continuous improvement and adaptability: Identifies opportunities, learns evolving platform capabilities, and supports sustainable adoption. ## Related Videos - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [It's all about the Data](https://www.wearedevelopers.com/videos/425-it-s-all-about-the-data) - [Scaling GraphRAG: Efficient Knowledge Retrieval for AI](https://www.wearedevelopers.com/videos/100025-scaling-graphrag-efficient-knowledge-retrieval-for-ai) - [Valven Atlas: Engineering Intelligence That Delivers](https://www.wearedevelopers.com/videos/1660-valven-atlas-engineering-intelligence-that-delivers) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)