> Markdown version of [/jobs/ext/3038381-devops-engineer-sre-and-saas-support](https://www.wearedevelopers.com/jobs/ext/3038381-devops-engineer-sre-and-saas-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # DevOps Engineer - SRE and SaaS Support - **Company:** zuven Technologies - **Location:** Englewood, CO, United States - **Experience:** Expert - **Salary:** $92,300.0 - $166,850.0 - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Amazon Web Services, Software as a Service, Program Optimization, Continuous Integration, DevOps, Monitoring of Systems, Octopus Deploy, Reliability Engineering, Grafana, Reliability of Systems, Gitlab, Kubernetes, Cloud Migration, Terraform, AWS EKS, Microservices - **Published:** September 23, 2026 - **Apply:** https://www.careerjet.com/jobad/usc26ee2dc219e833bf7da5e962390c516 ## About the Role Job Requirements -- Experience: 3 5 years in DevOps, SRE, or related roles with a focus on cloud-hosted, microservices-based environments. - Technologies: Familiarity with Kubernetes, AWS EKS, Terraform, ArgoCD, OpenTelemetry, and Grafana. - DevOps Practices: Basic understanding of CI/CD pipelines and infrastructure-as-code (IaC) principles. - Incident Management: Experience in troubleshooting and resolving technical issues in production environments. - Collaboration: Ability to work effectively as part of a team under the direction of senior engineers. - Documentation: Basic skills in technical writing, including the ability to contribute to incident runbooks and operational playbooks. - On-Call Readiness: Willingness to participate in 24/7 rotational production support as required. Desired Skills & Experience -- Exposure to GitOps practices and tools like GitLab. - Experience contributing to dashboards and monitoring systems for production environments. - Familiarity with automated remediation processes and system optimization practices. - Background in supporting SaaS environments or cloud migrations. Required Skills : DevOps Basic Qualification : Additional Skills : This is a high PRIORITY requisition. This is a PROACTIVE requisition Background Check : No Drug Screen : No ## Description Opening / Selling Statement -We are seeking a Mid-Level DevOps Engineer with Site Reliability Engineering (SRE) experience to contribute to the transition of Crew Management Applications to a web-based SaaS model hosted on AWS. The successful candidate will work under the guidance of a Senior DevOps Engineer, supporting critical system reliability, automation, and monitoring tasks while actively contributing to the successful implementation of key deliverables. Required Skills -DevOps, Site Reliability Engineering (SRE), Kubernetes, AWS EKS Job Duties -- Support Key Deliverables: Assist in implementing metrics collection, developing dashboards, conducting reliability audits, and creating runbooks as outlined in the project goals. - Collaboration: Work closely with the Senior DevOps Engineer, development teams, and support teams to ensure seamless operations and effective communication between stakeholders. - CI/CD and Automation: Contribute to the development and optimization of CI/CD pipelines and automation scripts to support efficient and consistent deployments. - Observability Implementation: Assist in configuring and maintaining monitoring solutions using OpenTelemetry and Grafana to enhance system visibility. - Production Support: Participate in 24/7 Tier II production support on a rotational basis, addressing technical escalations and contributing to system stability. - Documentation: Collaborate in the preparation of technical documentation, including runbooks, playbooks, and training materials for Tier I and II support teams. - Dashboards and Metrics: Support the development of Grafana dashboards for monitoring services, including Kubernetes platform components and internally developed services. - Issue Investigation: Assist in identifying and resolving issues reported from lower-tier support teams, ensuring timely resolution and minimizing customer impact. - Game Day Scenarios: Participate in the execution of Game Day scenarios to prepare for potential system failures and improve operational readiness. - Reliability Contributions: Work on tasks related to reliability audits, including submitting merge requests for simpler issues and escalating more complex problems to senior team members. ## Related Videos - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [WeAreDevelopers LIVE - Modern DevOps for IoT Devices and More](https://www.wearedevelopers.com/videos/1805-wearedevelopers-live-modern-devops-for-iot-devices-and-more) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Enabling automated 1-click customer deployments with built-in quality and security](https://www.wearedevelopers.com/videos/83-enabling-automated-1-click-customer-deployments-with-built-in-quality-and-security) - [Demystifying DevOps—Pros, cons, dos & don'ts](https://www.wearedevelopers.com/videos/338-demystifying-devops-pros-cons-dos-don-ts) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [DevOps Engineer Salary [2023]](https://www.wearedevelopers.com/magazine/203-devops-engineer-salary-2023) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)