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# Help Desk Specialist - 174403 - 174739

- **Company:** Zachary Piper
- **Location:** Colorado Springs, CO, United States
- **Experience:** Experienced
- **Salary:** $70,000.0 - $100,000.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Issue Tracking Systems, Networking Hardware, Microsoft Office, SC Clearance, Information Technology, Laptops
- **Published:** September 23, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9186029/help-desk-specialist-174403-174739

## About the Role

* Must have an Active Secret Clearance

 * 2-7 Years of IT experience

 * Experience with troubleshooting, ticketing systems, and support for IT devices

## Description

* Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices

 * Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues

 * Work directly with employees and officials to troubleshoot and resolve technical issues

 * Execute operations in support of the Enterprise Service Desk

 * Meet service goals by opening and closing tickets, executing scripts, and answering calls


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