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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technical Lead - Internal IT & Office Operations - **Company:** NextPoint Group LLC - **Location:** Chantilly, VA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Backup Devices, Information Technology Operations, Virtual Private Networks (VPN), Local Area Networks, Remote Access Technology, Microsoft SharePoint, Systems Integration, Software Vulnerability Management, Wi-Fi Technology, Data Logging, Firewalls (Computer Science), Microsoft InTune, Plan of Action and Milestones, Unified Endpoint Management - **Published:** September 23, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9187526/it-technical-lead-internal-it-office-operations ## About the Role * 8+ years in IT operations, including 3+ years owning a corporate IT function or leading an IT team. * Demonstrated ownership of an outsourced MSP relationship OR lead a Project Delivery Team - scoping, SLA enforcement, escalation, and vendor performance management. This is a screening gate, not a preference. * Deep hands-on Microsoft 365, Entra ID, and Intune administration. * Working knowledge of network and endpoint security fundamentals: firewalls, VPN, EDR, patch and vulnerability management, backup and recovery. * Experience operating in a regulated environment with documented controls and external audit or assessment exposure. * Budget ownership and vendor negotiation experience. * People management experience. * Clear written communication with executives, able to state status, risk, and cost without technical hand-holding., * Government contracting experience; direct exposure to NIST 800-171, DFARS 7012, or CMMC. * IT integration/transition work in an M&A context. * Experience in a private-equity-backed company with reporting and control discipline. * Facilities or office operations ownership alongside IT. * Certifications: Security+, Microsoft endpoint or identity administrator, ITIL, CISSP. Clearance and Eligibility * U.S. citizenship required. * Must be eligible to obtain and maintain a Top Secret clearance; NextPoint will sponsor. Candidates must be willing to be submitted for investigation and have no disqualifying history. * An active TS or TS/SCI is a plus and may accelerate the offer. ## Description Reports to: Chief Technology Officer Direct reports: 1 (IT Support) and part-time engineering resources. However, function expected to grow with scale Location / schedule: Onsite - 4-5 days - Some flexibility but mostly onsite. Clearance: Must be eligible to obtain and maintain a Top Secret clearance (company-sponsored), * Own the outsourced IT provider relationship: scope, SLAs, escalation paths, ticket quality, and quarterly business reviews. * Hold the MSP to measurable performance; drive remediation when it slips; run a re-scope or re-compete if it does not recover. * Own the IT vendor portfolio - Microsoft licensing, endpoint/EDR, backup, telecom, hardware resellers - and the annual IT budget. Corporate IT Operations * Microsoft 365 / Entra ID tenant administration: identity, conditional access, MFA, licensing, mail flow, SharePoint and Teams governance. * Endpoint lifecycle: procurement, Intune baselines and imaging, encryption, patching, asset tracking, recovery, and disposal. * Corporate network: HQ LAN and Wi-Fi, firewall, VPN and remote access, ISP redundancy. * Backup, recovery, and business continuity - including tested restores, not merely configured jobs. * Onboarding and offboarding: same-day provisioning and same-day deprovisioning, with auditable evidence. Security and Compliance * Execute and sustain the internal control environment supporting NIST SP 800-171, DFARS 252.204-7012, and CMMC Level 2, in partnership with the CTO, who owns the compliance program. * Maintain system security documentation, IT-assigned POA&M items, and evidence packages for assessments and customer audits. * Support the FSO and security organization on cleared-environment requirements, media control, and incident reporting timelines. * Run vulnerability remediation, periodic access reviews, and logging and monitoring in coordination with the MSP. Growth and M&A Integration * Integrate acquired companies: tenant and domain consolidation, identity migration, endpoint re-baselining, license true-up, and decommissioning of legacy infrastructure. * Provide IT input to diligence on target-company environments - cost, risk, and remediation effort. Office and Facilities Operations * Run the HQ office: space and seating, moves/adds/changes, badging and physical access control, and visitor management. * Own conference room and AV technology, printing, office equipment, and the vendors behind them - janitorial, landlord and property management, and security systems. * Support office expansion, relocation, and new-site standup as the company grows. Team * Manage, develop, and set direction for one direct and part-time employees; build the case and structure for additional headcount as scale justifies it., MSP contract, SLAs, and actual performance assessed and documented. Complete asset and license inventory. Onboarding/offboarding process documented and running clean. Top five risks presented to the CTO with cost and timeline. First 6 months MSP operating to a defined and enforced SLA with a QBR cadence. Endpoint baseline standardized and patch compliance measured. Tested restore completed. IT-owned POA&M items on schedule. IT budget built and defended. First 12 months Internal IT running without CTO intervention. Compliance evidence audit-ready on demand. One acquisition integrated or an office standup/move executed. Direct report developed against a defined plan. ## Related Videos - [Hiring Technical Leaders: Promote from Within or Go External?](https://www.wearedevelopers.com/videos/100167-hiring-technical-leaders-promote-from-within-or-go-external) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [Hate organising your photos? 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