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# Front End Department Lead

- **Company:** Rural King
- **Location:** Huntsville, AL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Retail Software, Front End Software Development
- **Published:** September 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8fd3cbb57938b541

## About the Role

* 3+ years of retail cashier, front-end, or supervisory experience preferred, or equivalent education and experience.
 * Strong cash-handling, math, organizational, and attention-to-detail skills.
 * Strong leadership, communication, customer service, and problem-solving skills.
 * Ability to identify errors and maintain accurate records.
 * Ability to use POS systems, Microsoft Office, and other retail technology.
 * Ability to work a 40-hour week with varied days, evenings, nights, weekends, and holidays.

Qualifications:
Physical Requirements

 * Ability to sit or stand for extended periods.
 * Ability to lift, push, and/or pull 30 pounds repetitively and 31-50 pounds intermittently.
 * Ability to navigate all areas of the store.
 * Ability to communicate effectively with customers and associates.
 * Close vision required for computer-related activities.

## Description

Rural King is seeking a Front End Department Lead to oversee front-end operations, support cashiers, and provide an efficient, positive customer experience.
Related Job Titles
Front End Department Lead * Front End Lead * Front End Supervisor * Front End Coordinator * Head Cashier * Customer Service Lead * Lead Cashier
Responsibilities:
What You'll Do
Front End Operations

 * Lead, train, and support front-end associates in daily operations.
 * Oversee cashier and customer service desk transactions, including returns, exchanges, layaways, price disputes, and tax-exempt purchases.
 * Manage cash handling, bank deposits, safe audits, layaway audits, and cash shortage research.
 * Support registers as needed and educate associates on company programs, including loyalty, RK Visa, and RK Plus Protection Plan.
 * Maintain front-end displays, supplies, popcorn, coffee stations, and other customer-facing areas.
 * Follow loss-prevention procedures, including EAS deactivation and shrink awareness.

BOPIS & Customer Support

 * Oversee BOPIS fulfillment, customer pickups, and weekly audits, including orders beyond the 14-day pickup window.
 * Assist customers with load outs, product questions, phone calls, and other front-end needs.
 * Coordinate with other departments to resolve customer needs and maintain efficient operations.

Store & Team Support

 * Communicate policies and expectations clearly and participate in cross-training and required training.
 * Support other store operations and perform duties as assigned.
 * Demonstrate Rural King's values of People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.


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