> Markdown version of [/jobs/ext/3041518-servicedesk-coordinator](https://www.wearedevelopers.com/jobs/ext/3041518-servicedesk-coordinator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Servicedesk Coördinator

- **Company:** Randstad
- **Location:** Gent, Belgium
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Knowledge Management, Microsoft Office, System Center Configuration Manager, Microsoft InTune
- **Published:** September 24, 2026
- **Apply:** https://europa.eu/eures/portal/jv-se/jv-details/NzNlZTI1YTUtNDAwMi00ZDVmLTgwNDYtM2EzZTc0YTczZjkwIDM?lang=en

## About the Role

Vereiste Competenties & Technische Kennis

 * Competenties: Sterk leiderschap en communicatie (coachen, bruggenbouwer). Goede tot zeer goede kennis van Nederlands, Frans en Engels. Technische bagage met capaciteit voor diepgaande analyse. Uitstekend organisatievermogen, stressbestendig en het kunnen stellen van prioriteiten...
 * Technisch: Kennis van de laatste Windows versie, Office 365 (incl. Authenticator, MS Teams), Intune en SCCM. Ervaring met mobile devices (Android, IOS) en hardware interventies.

## Description

* Coördinatie & Leidinggevende Ondersteuning: Dagelijkse coördinatie, taakverdeling en assistentie aan de verantwoordelijke.
 * Eerste aanspreekpunt van Randstad collega's wat persoonlijke administratie betreft (Timesheets, HR vragen/problemen, ...)
 * Escalatie & Incident Management: Uitvoeren van engineer taken en optreden als tweede lijn escalatiepunt voor complexe problemen.
 * Probleemanalyse & Oplossing: Analyse en oplossing van complexe hardware-, software- en infrastructuurproblemen.
 * Kennisbeheer & Opleiding: Up-to-date houden van documentatie en coachen/mentoren van collega IT'ers.
 * SLA-bewust werken: rekening houden met de interne Service Level Agreements van Proximus bij de uitvoering van taken.


## Related Videos

- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios)
- [Let your iOS app read texts](https://www.wearedevelopers.com/videos/167-let-your-ios-app-read-texts)

## Related Articles

- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)
- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)