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# IT & Automatisering Specialist (32 - 39 uur)

- **Company:** Djoser Regio Leiden
- **Location:** Leiden, Netherlands
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Automation of Marketing, Microsoft Dynamics, Power BI, Systems Architecture, Hubspot, Zendesk
- **Published:** September 24, 2026
- **Apply:** https://www.careerjet.nl/job/nl215ed436efc7bb7ad541316b0a131ad9/eaa

## About the Role

* HBO of WO werk- en denkniveau
 * Minimaal 3 jaar relevante werkervaring in IT/automatisering, bij voorkeur in een commercieel of binnen de reisbranche
 * Aantoonbare ervaring met projectmanagement
 * Sterke Excel-skills
 * Kennis van CRM-systemen en/of klantcontact-platforms
 * Affiniteit met marketing automation
 * Ervaring met 1Tis (touroperator-backoffice) is een pré
 * Kennis en ervaring van bijvoorbeeld Zendesk en/of Microsoft Dynamics 365 Customer Service of Hubspot
 * Ervaring met data-integraties en/of een datahub/warehouse-omgeving
 * PowerBI of vergelijkbare BI-tooling
 * Kennis van de reisbranche of touroperating

* Affiniteit met verre reizen - je snapt wat Djoser maakt en verkoopt
 * Pragmatisch en hands-on
 * Communicatief sterk
 * Comfortabel in een kleine organisatie waar je meerdere petten draagt

## Description

Projectmanagement & regie

 * Begeleiden van IT-projecten van intake tot livegang
 * Overzicht houden op planning, prioriteiten en afhankelijkheden - actief communiceren met betrokkenen

Zelf uitvoeren

 * Verder bouwen aan automatisering voor operationele processen
 * Integraties realiseren, verbeteren en beheren van diverse koppelingen tussen systemen en platforms

Advies & verbinding

 * Brugfunctie tussen collega's (gebruikers) en leveranciers
 * Verbeterkansen signaleren in processen en die vertalen naar haalbare IT-oplossingen
 * Meedenken over de bredere IT-architectuur en volgorde van projecten


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