> Markdown version of [/jobs/ext/3042866-systems-consultant-acturis-insurance](https://www.wearedevelopers.com/jobs/ext/3042866-systems-consultant-acturis-insurance). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Consultant - Acturis / Insurance - **Company:** Massenhove Recruitment Limited - **Location:** Kent, UK (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Software Applications, Business Software, Computer Literacy, Microsoft Software, Information Technology - **Published:** September 24, 2026 - **Apply:** https://www.reed.co.uk/jobs/systems-consultant-acturis-insurance/57384400 ## About the Role Minimum of 3 years Acturis experience Computer literate in Microsoft products Experience in Customer Services Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. ## Description The primary function of the System Consultant is to support the day to day running of systems within the group in order to service our brokers. Provide cover for the internal helpdesk and through on-site visits using knowledge of the Acturis broking application software and internal procedures. IT Systems Consultant - Key duties Developing and maintaining a high level of business application product knowledge. Help the systems team manage the helpdesk by providing user support on system functionality and procedure. Provide email/telephone support to all customers in respect of system functionality. Developing and maintaining learning and support materials. Analyse user training needs in respect of new software releases and procedural changes. Support the Head of Systems with projects to improve the Acturis processes. Maintain comprehensive records of support tickets using the helpdesk application. Support with admin tasks such as new starter processes. Ownership of Onboarding process for Acturis builds. Including any basic client population automations are completed correctly and any specific broker system needs are implemented where available. Monitor and implement continuous improvements of the system. Visit brokers who need more comprehensive support with the Acturis system. Monitor areas outside of Acturis that need maintenance, such as other CRMs that brokers may use. ## Related Videos - [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen) - [Fake or News: European Robotaxis & Lawyer GPT - Bramus Van Damme](https://www.wearedevelopers.com/videos/2167-fake-or-news-european-robotaxis-lawyer-gpt-bramus-van-damme) - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age) - [Rethinking Recruiting: What you didn’t know about Responsible AI](https://www.wearedevelopers.com/videos/1090-rethinking-recruiting-what-you-didn-t-know-about-responsible-ai) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)