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# IT Order-to-Cash Manager

- **Company:** Arxada
- **Location:** Barcelona, Spain
- **Contract:** Permanent contract
- **Skills:** Data Governance, Data Integrity, Monitoring of Systems, Release Management, SAP (Applications), SAP Implementation, SAP Sales and Distribution, Warehouse Management Systems, Information Technology, SAP S/4HANA, SAP GTS
- **Published:** September 24, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Bachelor's degree in Information Technology, Computer Science, Business Administration or related field; Master's preferred.
 + 8 + years of experience in an IT application leadership role, with substantial exposure to OTC processes.
 + Proven experience with SAP SD module (and SAP GTS) within Order-to-Cash landscape; ideally at least one full lifecycle SAP S/4HANA implementation.
 + Strong understanding of the OTC end-to-end process (order entry, pricing, billing, shipping, export compliance, credit management, collections).
 + Experience in managing global teams, vendor/outsourcing partners, and cross-regional system landscapes.
 + Demonstrated ability to drive process improvements, standardisation and automation in a complex ERP environment.
 + Strong stakeholder management and communication skills, able to interact with business leaders, IT and third-party service providers.
 + Solid governance mindset: change management, incident management, system controls, data integrity.
 + Preferably, experience in a manufacturing or global supply-chain setting, and familiarity with export compliance (for example SAP GTS).
 + Fluency in English; additional language(s) desirable depending on region.

## Description

The IT Order-to-Cash Manager will oversee the global Order-to-Cash (OTC) application landscape, driving the design, implementation and operational support of the SAP S/4HANA (specifically SD and GTS) modules within the OTC process. This role acts as a bridge between business functions (Finance, Logistics, Customer Service) and IT, ensuring the OTC systems deliver efficient, compliant and user-centric end-to-end processes from order entry through billing, shipping/export compliance and cash collection., + Lead the global strategy, design and implementation of SAP SD and SAP GTS modules across the OTC value chain (order management, pricing, billing, shipping/logistics, export compliance, credit management).

 + Own the end-to-end OTC application landscape: define landscape architecture, govern catalogue of OTC systems, integrations (ERP, TMS, WMS, CRM, credit management, external compliance engines) and monitor component health.
 + Drive continuous improvement of OTC systems: identify process bottlenecks, lead optimization and standardization initiatives, deploy automation and tooling to improve efficiency, data quality and user experience.
 + Collaborate cross-functionally with Finance, Logistics, Customer Service and other stakeholders to align OTC system capabilities with evolving business requirements and compliance expectations (e.g., export controls, data governance, audit).
 + Lead and mentor a global team of SAP functional consultants and technical experts (internal and external, e.g., TCS or other service providers). Set objectives, develop their capabilities, manage performance and workload.
 + Own incident, change and release management for the OTC application landscape: ensure robust governance, minimise business disruption, enforce change controls and maintain system integrity.
 + Monitor system performance, proactively identify risks or bottlenecks (eg change backlog, interface errors, data integrity issues), propose mitigation and recovery measures.
 + Support digital transformation initiatives (e.g., move to S/4HANA, cloud, process-to-platform transformations) that impact OTC systems; play a key role in roadmap planning, vendor evaluation, business case development and implementation.
 + Ensure data accuracy, controls and compliance with internal policies (e.g., SOX) and external regulations (e.g., export compliance, GDPR, credit-and-collections regulation).
 + Define and track key performance indicators (KPIs) for OTC systems (system uptime, change success rate, order-to-cash cycle time, error rates, user satisfaction), report to senior management and drive action plans.