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# Service Integration Manager

- **Company:** Fresenius Ag
- **Location:** Barcelona, Spain
- **Salary:** €60,000.0 - €80,000.0
- **Contract:** Permanent contract
- **Skills:** Information Technology Operations, Information Technology, Integration Frameworks
- **Published:** September 24, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Extensive experience in IT Operations and Service Integration within complex, multi-vendor environments
 + Strong understanding of ITIL and SIAM operating models
 + Proven ability to coordinate cross-functional and cross-provider service delivery
 + Experience managing major incidents and complex operational escalations
 + Strong stakeholder management and communication skills across business, IT, and external partners
 + Ability to drive collaboration and accountability across organizational boundaries
 + Structured, proactive, and solution-oriented working style
 + Strong ownership mentality with the ability to mature operational service integration capabilities

## Description

You will ensure that services delivered by multiple providers operate as one integrated ecosystem-creating seamless service experiences across technologies, vendors, and business functions.
This role is critical to eliminating operational silos, strengthening accountability, and enabling reliable end-to-end service delivery in a complex multi-vendor environment.
What You Will Drive

 + End-to-end service integration across multiple providers and technology domains
 + Strong operational alignment and accountability across vendor boundaries
 + Effective coordination of cross-provider incidents, escalations, and major operational events
 + Management of service dependencies across infrastructure, applications, and external partners
 + Consistent execution of service integration frameworks and governance models
 + Early identification and resolution of integration gaps and operational fragmentation
 + Alignment of vendors toward common service objectives and performance expectations
 + Continuous improvement of integrated service delivery models and operational processes
 + Standardization of cross-provider interfaces, workflows, and collaboration practices
What You Bring, + Play a key role in building seamless end-to-end service delivery across a global organization

 + Help shape the future operating model for integrated IT services
 + Operate in a high-visibility role connecting business, IT, and strategic service partners
 + Drive standardization, collaboration, and operational excellence across the service landscape
 + Be part of a transformation toward a truly integrated and "One Team" approach to service delivery at Fresenius Kabi
Apply now and help us shape #FutureFresenius.
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