> Markdown version of [/jobs/ext/3044903-solutions-engineer](https://www.wearedevelopers.com/jobs/ext/3044903-solutions-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** The Factory Inc - **Location:** New York, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Code Review, Continuous Integration, Software Debugging, Multithreading, Scripting, Git Flow, Deployment Automation - **Published:** September 24, 2026 - **Apply:** https://startup.jobs/solutions-engineer-enterprise-east-factory-10165460 ## About the Role * 3-4+ years in a technical customer-facing role - Sales engineering, solutions engineering, developer advocacy, platform engineering, SRE, or similar. You're experienced in partnering with an AE to help support the customer lifecycle. * You've led complex, technical enterprise deal cycles. You're comfortable building champions, multi-threading across technical stakeholders, and working across the organizational stack to drive buying decisions. Your focus is always on what moves the account forward. * You can code and you can talk. You're comfortable reading code, writing scripts, debugging integrations, and standing in front of a room of staff engineers and holding the room. A CS degree or equivalent technical foundation is expected. * You understand the modern dev stack. Git workflows, CI/CD pipelines, testing frameworks, deployment strategies. You don't need to be an expert in all of them, but you can get there fast. * You solve problems like an engineer and communicate like a human. You can dig into a customer's environment, figure out what's broken, and explain the fix without making anyone feel stupid. * You're hungry. This is a fast-moving startup selling to sophisticated buyers. You move quickly, you're biased toward action, and you get energized by hard problems with real stakes. Requirements * Ability to travel up to 50% * Hybrid schedule for employees in NYC office footprint ## Description We're hiring Enterprise Solutions Engineers to own the technical relationship and drive revenue with our largest customers across the Eastern US - from first discovery through pilot, expansion, and ongoing success., * Own the technical evaluation. Lead full cycle product evaluations, design proofs of concept, and run pilots inside customer environments. Get developers actually using Factory and make sure they stick. * Drive revenue and growth. Turn a successful pilot into broad adoption. Identify new use cases, new teams, new workflows and workloads. Align technical objectives with revenue outcomes. * Architect the rollout. Help teams integrate Factory into their existing workflows - CI/CD, code review, testing, deployment. Figure out where we fit and where we need to adapt, including air-gapped and private deployments for regulated industries. * Be the customer's technical voice. When customers hit friction, you diagnose it. When they need something we don't have yet, you write it up clearly and push it to product. You close the loop. * Feed the product engine. Translate patterns across customers into actionable feedback. You'll see what's working and what's not before anyone else. ## Related Videos - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Are Code Reviews Worth It? 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