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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Deployment Specialist - Gramercy - **Company:** Bellwether Technology Corporation - **Location:** Gramercy, LA, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, VoIP, Cyber Security, Desktop Computing, HP Thin Clients, Issue Tracking Systems, Networking Hardware, Virtual Private Networks (VPN), Networking Basics, SAP (Applications), Microsoft SharePoint, TCP/IP, Wireless Access Point, Wi-Fi Technology, Office365, Tablet Computers, Microsoft InTune, Computer Equipment, Deployment Automation - **Published:** September 24, 2026 - **Apply:** https://www.juju.com/job/16_b309afa51 ## About the Role The ideal candidate has strong foundational IT skills, professional communication, and the ability to work safely and efficiently in high-compliance industrial facilities. The role includes support for both office and plant-floor devices, mobile equipment, and network-connected systems. A TWIC card is required for site access at our Gramercy facility, * Experience in manufacturing, refinery, mining, or heavy-industrial operations (Mix of office and industrial field environments (refinery, warehouse, docks, and outdoor areas) PPE required in certain work zones (hard hat, safety glasses, FR clothing, steel-toe boots). * Familiarity with Intune, Meraki MDM, SAP terminal support, and VPN troubleshooting. * CompTIA A+, Network+, or similar certifications. * Valid driver's license for travel between sites., * TWIC Card (Transportation Worker Identification Credential) or ability to obtain one prior to employment. * 1-2 years of IT support or helpdesk experience (or equivalent technical certifications/education). * Knowledge of Windows OS, basic networking (TCP/IP, Wi-Fi), and Microsoft 365 suite. * Ability to lift 50 lbs, work on ladders, and move computer equipment safely. * Willingness to work in industrial plant environments (heat, noise, PPE zones). * Strong customer service and communication skills. ## Description We are seeking a proactive, customer-focused Deployment Specialist to join our team. This position requires onsite client support 5-days a week at one of our client locations, giving you the opportunity to directly impact client operations and satisfaction. This role is hands-on, requiring regular interaction with operational teams, contractors, and plant personnel to support technology deployment, workstation setup, end-user support, and field operations across industrial refinery and mining environments., * Deploy, configure, and troubleshoot laptops, desktops, thin clients, tablets, scanners, and mobile devices. * Install and maintain industrial workstation setups (rugged devices, SAP terminals, Wi-Fi units, VoIP phones). * Perform hardware imaging using standard deployment tools (Autopilot/Intune, Meraki MDM, etc.). * Assist with network equipment staging (Meraki switches, APs, MX firewalls) under supervision. * Work safely in operational areas including refinery, warehouse, production lines, and outdoor facilities. * Support field network devices, mounted access points, and remote site communications (including Starlink/SAP VPN devices). * Assist instrumentation, operations, and maintenance teams with IT-related issues affecting plant systems. * Maintain deployment documentation, asset tracking, and ticketing updates in ITSM platform. * Follow all IT policies, cybersecurity practices, and change management procedures. * Ensure compliance with safety procedures, PPE requirements, and TWIC regulations for secured areas. * Provide Level 1 technical support for Windows 10/11, Microsoft O365, Teams, SharePoint, and SAP access. * Troubleshoot application, device, printing, and connectivity issues. * Support user onboarding/offboarding (account creation, access provisioning, device setup). Measuring Your Success * Consistently resolve incidents within agreed-upon service levels. * Maintain accurate and timely updates in the ticketing system. * Provide excellent customer service that earns positive client feedback. * Contribute to team collaboration and uphold Bellwether's service delivery standards. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [WeAreDevelopers LIVE - Playing in Production](https://www.wearedevelopers.com/videos/100363-wearedevelopers-live-playing-in-production) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)