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# Seasonal IT Support Specialist

- **Company:** The Sierra Company LLC
- **Location:** Lincoln, NE, United States
- **Salary:** $78,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Data Analysis, Software Applications, Application Testing, JIRA, Issue Tracking Systems, Networking Basics, Software Deployment, SQL Databases, System Testing, Data Processing
- **Published:** September 24, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2984034615-2

## About the Role

* Technical support
 * Software deployment
 * Basic networking
 * Operating systems (Windows/mac
 * OS)
 * Ticketing systems (e.g., Jira, Service
 * Now)
 * SQL and data handling basics
 * Troubleshooting and diagnostics
 * Application testing
 * Documentation
 * Security best practices awareness

## Description

Sierra, a division of XYZ Tech Inc. in Chicago, IL, seeks a Seasonal IT Support Specialist to assist with increased project demand. In this role, you'll help deploy and support software applications, troubleshoot user issues, and assist with data-related tasks to improve operational efficiency. Working closely with engineers and analysts, you'll document processes, perform basic testing, and escalate complex problems as needed. Sierra offers a collaborative, innovative, and inclusive environment with exposure to cutting-edge technology and opportunities to build valuable experience in a fast-paced IT setting., * Provide first-level technical support for software applications

 * Assist with software deployment and configuration tasks
 * Troubleshoot and resolve basic user and system issues
 * Support data entry, validation, and basic data analysis tasks
 * Document support activities, issues, and resolutions
 * Assist with application and system testing during releases
 * Escalate complex technical problems to senior staff
 * Collaborate with engineers and analysts on project tasks
 * Follow IT processes, security, and compliance guidelines
 * Contribute to a collaborative and inclusive team culture


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