> Markdown version of [/jobs/ext/3045552-field-technician-it](https://www.wearedevelopers.com/jobs/ext/3045552-field-technician-it). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Field Technician - IT

- **Company:** Coconut Lime Ltd
- **Location:** UK (Remote available)
- **Salary:** £30,000.0 - £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Network Troubleshooting, Azure Active Directory, Wi-Fi Technology, Microsoft InTune, Information Technology
- **Published:** September 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3e6df0178aadc876

## About the Role

Ideally, you'll:

 * Have strong 1st and 2nd line IT support experience
 * Know Windows desktops and Microsoft 365 well
 * Be confident troubleshooting hardware, software and network issues
 * Understand networking, Wi-Fi and general infrastructure
 * Diagnose independently and own issues through to resolution
 * Communicate clearly and work well with school staff and remote teams
 * Organise and prioritise your own workload across multiple sites
 * Hold a full UK driving licence
 * Be able to obtain and maintain a clean Enhanced DBS

It would be particularly beneficial if you have:

 * Experience in schools or education
 * Support experience in a Multi-Academy Trust or other multi-site setup
 * Knowledge of Intune, Entra ID / Azure AD and device management
 * Experience with school filtering, safeguarding and cybersecurity tech
 * Experience on infrastructure projects, migrations or hardware refreshes

You don't need to know every school system on day one. What matters is that you're dependable, customer-focused and happy taking ownership when several sites need you at once.

## Description

You'll be the main onsite technical presence across the Trust, owning day-to-day issues and helping shape longer-term infrastructure with the Strategic Manager.
Your role will include:

 * Delivering high-quality 1st and 2nd line support across 19 primary schools
 * Working a planned rota while adjusting for urgent incidents and emergencies
 * Diagnosing hardware, software, network, Wi-Fi, printing and user issues
 * Supporting Microsoft 365, Windows devices, accounts and general school systems
 * Helping with device deployment, configuration and refresh programmes
 * Supporting networking, switches, wireless and other onsite kit
 * Keeping clear records of work done, open issues and recommendations
 * Spotting recurring problems and opportunities to make the estate more reliable
 * Scoping and delivering IT projects and improvements with the Strategic Manager
 * Building strong relationships with Headteachers, SBMs and key school staff
 * Flagging where extra tech, services or projects would help a school or the Trust
 * Supporting extra project work in school holidays


## Related Videos

- [Bringing digital education to refugee and host communities in remote regions of Africa](https://www.wearedevelopers.com/videos/644-bringing-digital-education-to-refugee-and-host-communities-in-remote-regions-of-africa)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control)
- [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)