> Markdown version of [/jobs/ext/3046744-it-support-1st-und-2nd-level](https://www.wearedevelopers.com/jobs/ext/3046744-it-support-1st-und-2nd-level). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT-Support 1st- und 2nd-Level

- **Company:** DIS AG
- **Location:** Mannheim, Germany (Remote available)
- **Salary:** €45,000.0 - €57,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Remote Access Technology, Information Technology
- **Published:** September 24, 2026
- **Apply:** https://www.xing.com/jobs/mannheim-it-support-1st-2nd-level-158068999

## About the Role

* Berufserfahrung im IT-Support, vorzugsweise im On-Site- oder Deskside-Level-2-Support
 * Fundierte Kenntnisse in Windows 10 und Microsoft 365
 * Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation
 * Fundierte Kenntnisse in der Betreuung von Windows- und/oder macOS-Systemen
 * Teamfähigkeit, Verantwortungsbewusstsein und eine selbstständige Arbeitsweise

## Description

* Sie analysieren und beheben technische Störungen auf 2nd-Level-Ebene, sowohl im Büro als auch per Fernzugriff
 * Verwaltung von Benutzerrechten über Active Directory
 * Sie wirken an IT-Projekten zur Optimierung der Systeme mit
 * Sie installieren und betreuen IT-Systeme, Netzwerke und Kommunikationsgeräte


## Related Videos

- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)