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# Site Reliability Engineer (SRE)

- **Company:** Verisure Sàrl
- **Location:** Madrid, Spain
- **Salary:** €55,000.0 - €68,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Confluence, JIRA, Microsoft Azure, Bash Shell, Databases, Computer Engineering, Monitoring of Systems, Information Technology Operations, Python (Programming Language), Linux System Administration, MongoDB, Networking Basics, Reliability Engineering, Prometheus, Simple Object Access Protocol (SOAP), SQL Databases, Scripting, System Availability, Grafana, Spring-boot, AngularJS, Kubernetes, Infrastructure Automation Frameworks, Kibana, Restful APIs, Docker
- **Published:** September 24, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Degree in Computer Engineering, Telecommunications, or similar
 + 4+ years of experience in IT operations or support (ideally in corporate environments)
 + Azure
 + Docker, Kubernetes, Infrastructure as Code
 + Linux administration
 + Scripting (Bash, Python, or Java)
 + Monitoring tools (Prometheus, Grafana, ELK/Kibana)
 + Databases (SQL, MongoDB)
 + Development basics (Java Spring Boot, Angular, APIs - REST/SOAP)
 + Jira, Service Desk, Confluence
 + Networking fundamentals
 + Fluent in English and Spanish
Other skills

 + Strong service and customer mindset
 + Clear communicator, able to work with both technical and business teams
 + Proactive, hands-on, and solution-oriented
 + Comfortable in international, fast-paced environments
 + Eager to learn and continuously improve

## Description

We're looking for someone who wants to make a real impact by improving the reliability and performance of our Marketing Platforms. You'll help move us from a reactive to a proactive service model, supporting a 24/7 platform across 18 countries.
What you'll do
You'll work closely with Service and Development teams to ensure high availability, resilience, and continuous improvement.

 + Execute the service transformation roadmap and drive adoption
 + Improve operational processes and enable first-line support to resolve issues
 + Monitor systems, define escalations, and enhance incident detection
 + Ensure SLAs, KPIs, and service metrics are met
 + Align operations with the delivery lifecycle
 + Reduce incidents and improve overall service stability
Support & operations

 + Manage production and pre-production environments in the cloud
 + Investigate incidents, perform root cause analysis, and implement fixes
 + Handle problem management and maintenance activities
 + Manage escalations and ensure timely resolution
Ways of working

 + Promote a strong service mindset across teams ("We are all service")
 + Support teams in following agreed best practices
 + Contribute to a culture of continuous improvement
 + Participate in a paid 24/7 on-call rotation