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# Graduate Program - IT Retail Technology

- **Company:** Puig
- **Location:** Barcelona, Spain
- **Salary:** €21,000.0 - €27,000.0
- **Contract:** Internship / Graduate position
- **Skills:** Agile Methodology, JIRA, Cloud Computing, Computer Programming, Databases, Computer Engineering, Retail Software, SAP (Applications), Systems Integration, Web Applications, Servicenow
- **Published:** September 24, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

Understanding of web applications, databases, and basic programming concepts.
Familiarity with cloud infrastructure.
Experience or interest in agile working methods and ticketing tools such as ServiceNow and JIRA.
Experience or interest in Retail and SAP technologies.
Soft Skills
Strong team spirit and relationship-building mindset.
Proactive, hands-on attitude.
Excellent communication and writing skills.
Education
Computer Engineering/Telecommunications University degree or equivalent experience required. Master's degree from leading engineering or business school will be a plus.
Languages
Spanish and English professional proficiency.
Core Competencies
Passion for technology, fashion, and consumer experiences. Highly organized and disciplined, with proven multi-tasking ability. Strong analytical mind with process orientation. Team and action oriented. Able to work in a fast-paced environment, with high energy, and a positive, winning attitude.
Well-organized and detail-oriented.

## Description

Overall support in the management of digital solutions to support and improve efficiency of retail execution and staff management including:
Manage incidents using platforms like ServiceNow and JIRA: from ticket creation to resolution, helping users, IT teams, and development partners.
Test new features and validate data to guarantee smooth system integrations.
Participate in defining functional requirements, ensuring feasibility and user adoption.
Prepare technical documentation and training materials to ensure solution continuity.
Provide day-to-day support for digital solutions that enhance retail execution.
Collaborate with technology partners and internal stakeholders using agile methodologies.