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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support / Endpoint Deployment Technician - **Company:** CareerCircle - **Location:** Denver, CO, United States - **Experience:** Experienced - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Application Packaging, Configuration Management, CompTIA Network+, System Configuration, Desktop Computing, Desktop Environments, Hardware Security Module, System Center Configuration Manager, Azure Active Directory, Windows Desktop, CompTIA Strata - PC Hardware Technology Engineer, Enterprise Software Applications, Software Distribution, Office365, Software Troubleshooting, Microsoft InTune, Computer Equipment, Information Technology, Patch Management, Laptops, Servicenow, Windows Client - **Published:** September 24, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/co/denver/b0ec48f6-6b04-464d-8322-fba42b6dcd7a ## About the Role Communication Microsoft 365 Asset Tracking Problem Solving Desktop Support Windows Desktop Customer Service Computer Science Active Directory Asset Management Patch Management Technical Issues Operating Systems Technical Support Inventory Staging Endpoint Security Peripheral Devices Business Valuation Workflow Management Incident Management Docking (Computers) Endpoint Management IT Asset Management Microsoft Windows 10 Technical Assistance Information Technology Full Stack Development Azure Active Directory Technical Documentation Infrastructure Security Business Transformation Configuration Management Windows System Administration Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software), * Associate degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. * 3+ years of experience in desktop support, endpoint management, workstation deployment, or imaging environments. * Hands-on experience with Microsoft SCCM / MECM administration and deployment processes. * Experience utilizing ServiceNow for ticket management, asset management, and workflow tracking. * Strong knowledge of Windows 10 and Windows 11 operating systems. * Experience with OS deployment, task sequences, software distribution, patch management, and driver management. * Working knowledge of Active Directory, Group Policy, and Microsoft 365 environments. * Strong troubleshooting and problem-solving skills related to desktops, laptops, operating systems, and enterprise applications. * Excellent communication and customer service skills with the ability to support users across multiple business units. * Experience supporting hardware deployments, device refreshes, and end-user migration projects. Preferred Qualifications * Experience with Microsoft Intune and modern endpoint management solutions. * Knowledge of Microsoft Entra ID (Azure AD). * Experience supporting large-scale enterprise deployment projects. * CompTIA A+, Microsoft, or related technical certifications. * Familiarity with endpoint security and compliance best practices. Technical Environment * Microsoft SCCM / MECM * ServiceNow * Windows 10 / Windows 11 * Microsoft 365 * Active Directory * Group Policy (GPO) * Microsoft Intune * Microsoft Entra ID * Software Packaging & Deployment * OS Imaging & Task Sequences * Asset Management * Desktop & Laptop Hardware Support * Printers, Docking Stations, and Mobile Devices, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Communication Microsoft 365 Asset Tracking Problem Solving Desktop Support Windows Desktop Customer Service Computer Science Active Directory Asset Management Patch Management Technical Issues Operating Systems Technical Support Inventory Staging Endpoint Security Peripheral Devices Business Valuation Workflow Management Incident Management Docking (Computers) Endpoint Management IT Asset Management Microsoft Windows 10 Technical Assistance Information Technology Full Stack Development Azure Active Directory Technical Documentation Infrastructure Security Business Transformation Configuration Management Windows System Administration Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0 ## Description We are seeking a Desktop Support / Endpoint Deployment Technician to support enterprise endpoint management, workstation deployments, and end-user technology services. This role will be responsible for imaging, configuring, deploying, and supporting Windows devices while ensuring a seamless user experience throughout hardware refreshes, migrations, and deployment projects. The ideal candidate will have strong experience with SCCM/MECM, ServiceNow, Windows administration, and desktop support in a large-scale enterprise environment., * Create, maintain, and deploy Windows desktop and laptop images using Microsoft SCCM / Microsoft Endpoint Configuration Manager (MECM). * Configure, image, and deploy Windows 10 and Windows 11 operating systems to enterprise endpoint devices. * Package, test, and deploy software, applications, patches, and security updates through SCCM. * Manage hardware refresh initiatives, device provisioning, upgrades, lifecycle replacements, and migration projects. * Troubleshoot and resolve imaging, deployment, operating system, driver, application, and hardware-related issues. * Coordinate equipment staging, deployment scheduling, and end-user migration activities. * Utilize ServiceNow for incident management, service requests, asset tracking, and documentation. * Maintain accurate asset inventory records and ensure compliance with established IT asset management processes. * Install, configure, and support peripherals including monitors, printers, docking stations, laptops, desktops, and mobile devices. * Provide hands-on desktop support and technical assistance to end users during deployment and migration activities. * Collaborate with Infrastructure, Security, and Service Desk teams to maintain endpoint standards and security compliance. * Create and maintain technical documentation, deployment procedures, and knowledge base articles. * Monitor deployment success rates and proactively remediate deployment-related issues. * Support Microsoft 365 applications and enterprise desktop environments. * Escalate complex technical issues to appropriate teams and assist with root cause analysis., Leadership ServiceNow CompTIA A+ Communication Problem Solving Customer Service Office Equipment CompTIA Network+ Technical Issues Operating Systems Technical Support Help Desk Support Computer Hardware Hardware Security Business Valuation Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0 ## Related Videos - [Develop on Windows, Deploy on Red Hat Enterprise Linux](https://www.wearedevelopers.com/videos/1600-develop-on-windows-deploy-on-red-hat-enterprise-linux) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)