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# IT Assistant

- **Company:** Community Bridges, INC
- **Location:** Concord, NH, United States
- **Salary:** $100,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Windows, Microsoft Outlook, Computer Maintenance, Device Drivers, Microsoft Exchange Server, File System Permissions, Microsoft Servers, Network Administration, Service Pack, Information Technology, Terminal Servers
- **Published:** September 24, 2026
- **Apply:** https://www.juju.com/job/16_7504c0ce

## About the Role

* Education: Minimum Associate degree in Computer Science, Business or related field or equivalent certification and/or experience

 * Experience: At least 3 months to 1 year of IT Support experience, 1. Ability to provide a high level of customer service is required.
 2. Ability to prioritize functions, work under pressure and adhere to strict deadlines.
 3. Basic knowledge of MS Server, MS Exchange and Terminal server operations.
 4. Good working knowledge of current MS Windows operating systems.
 5. Good working knowledge of MS Office Suite applications particularly Outlook, Word, Access and Excel.
 6. Strive to provide employees of the agency the best IT tools and resources possible to perform their work in keeping with the mission of the agency., * Must be physically able to lift 50 pounds.
 * Must be willing to work flexible hours during peak workloads to meet deadlines.
 * Must be able to drive a car.

Emotional Effort Level:

 * The work environment is hectic with periods of high stress. There are often deadlines, requiring flexibility in schedule.

## Description

The IT Assistant will assist the IT department with day to day tasks and help provide continuity of IT services to the agency., 1. Help Desk /User Assistance - Report, track and follow up on hardware/software problems and requests; Assist users with technical issues or requests.

 2. Computer Configuration & Setup - Install software and applications relevant to each job title on new and existing systems.
 3. Software Upgrades and PC Maintenance - Install version updates, service packs, new printer/device drivers, etc. on existing systems; undertake proactive measures to improve computer functionality and reliability, etc.
 4. Network Administration Basics - Create, change or disable user profiles and passwords; Set file/folder permissions.
 5. Clean and prepare retired equipment for donation or removal.
 6. Other duties as assigned.


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