> Markdown version of [/jobs/ext/3050546-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/3050546-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** Insight Global
- **Location:** Tampa, FL, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, System Configuration, ServiceNow IT Service Management, Office365, Peripherals, Laptops
- **Published:** September 24, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3402990743&tx=FL333FFP&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* 1-2+ years of hands-on Desktop Support, Help Desk, or End User Support experience.
 * Experience troubleshooting and supporting Windows workstations and laptops
 * Experience with hardware setup, deployment, imaging, and device troubleshooting.
 * Experience supporting Microsoft 365 applications.
 * Experience troubleshooting printers, peripherals, docking stations, monitors, and mobile devices.
 * Strong customer service and communication skills with the ability to support non-technical users
 * Experience creating, updating, and resolving tickets in an IT ticketing system.

Active driver's license and ability to work onsite and travel between Tampa-area office locations as needed. CompTIA A+/ ITLL Certifications highly preferred.

## Description

Insight Global is seeking a Desktop Support Technician to join one of our clients' internal IT teams. This individual will provide hands-on technical support to end users, troubleshooting and resolving desktop, laptop, mobile device, hardware, software, printer, and connectivity issues while delivering an exceptional customer experience. Responsibilities include workstation setup and deployment, device imaging and configuration, Microsoft 365 support, user account assistance, password resets, peripheral troubleshooting, and basic AV support for conference rooms and meetings. The ideal candidate will have 1-2 years of desktop support experience, strong technical troubleshooting abilities, excellent communication skills, and a customer-first mindset with a passion for helping users resolve issues efficiently and professionally. This position offers flexible hours and averages 35 hours per week. Candidates will primarily work onsite throughout the Tampa Bay area, providing support across
multiple office locations as business needs require.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/.


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Fake or News - AI Toothbrushes, Carrier Pigeon Tech & Life on Mars - Krzysztof Cieślak](https://www.wearedevelopers.com/videos/2165-fake-or-news-ai-toothbrushes-carrier-pigeon-tech-life-on-mars-krzysztof-cieslak)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)