> Markdown version of [/jobs/ext/3051096-it-technician](https://www.wearedevelopers.com/jobs/ext/3051096-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - **Company:** Loews Hotel - **Location:** Miami Beach, FL, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Software Applications, Databases, Data Retention, Network Architecture, Software Engineering, Data Processing, Information Technology - **Published:** September 24, 2026 - **Apply:** https://loewshotels.wd5.myworkdayjobs.com/loewshotels/job/FL---Miami-Beach---Loews-Miami-Beach-Hotel/IT-Technician_R0088371 ## About the Role We are seeking a motivated and technically skilled IT Technician to support the daily operation of hotel technology systems. In this role, you will provide hands-on technical support, maintain critical POS and retail systems, and troubleshoot hardware and software issues to ensure seamless operations. This position is ideal for a service-driven technology professional who thrives in a fast-paced hospitality environment and is committed to delivering exceptional support to both guests and team members., * Technically Proficient - You have a solid understanding of computer systems, networks, and software applications, enabling you to diagnose and resolve issues efficiently. * Solution-Oriented - You approach challenges with a strong troubleshooting mindset and respond quickly to minimize downtime and operational impact. * Detail-Focused - You demonstrate precision in system maintenance, documentation, and data handling, recognizing that small issues can have significant consequences. * Clear Communicator - You can confidently explain technical concepts to non-technical users and provide clear, helpful guidance. * Service-Driven Team Player - You are patient, approachable, and committed to delivering timely, high-quality support while promoting teamwork and professionalism. * Veterans and military spouses are encouraged to apply., * Demonstrated knowledge of software and hardware operating systems, including Windows OS and Mac OS. * Experience supporting Retail POS and F&B POS systems (Micros). * Working knowledge of network architecture and system design. * Strong organizational, communication, and customer service skills. ## Description * Support the operation and maintenance of POS systems, including both hardware and software components. * Maintain and administer Micros systems, including database corrections, menu configuration changes, and historical data retention. * Troubleshoot, repair, or replace non-operational and defective equipment across POS and retail systems. * Maintain retail systems in partnership with retail management to ensure proper configuration and functionality. Maintenance & Asset Management * Establish and conduct preventive maintenance schedules for printers, PCs, and related systems. * Collect and manage hardware inventory, comparing physical assets to automated inventory records. * Maintain cleanliness and proper condition of all IT equipment and work areas. Operations & Coverage * Provide weekend support as part of a seven-day IT coverage plan. * Notify appropriate individuals promptly of system issues or unusual operational matters. * Execute emergency procedures in accordance with hotel standards and support operational continuity. Compliance, Collaboration & Service Excellence * Administer and comply with all Loews Hotels IT policies, standards, and procedures. * Attend required hotel meetings and training sessions and remain current on hotel information and system changes. * Promote teamwork, professionalism, and a hospitality-focused approach in all interactions. * Maintain compliance with safety regulations, recycling initiatives, uniform and grooming standards, and hotel policies. * Exercise sound judgment, adaptability, decisiveness, and the ability to multitask in a dynamic environment. Other Responsibilities * Regular attendance in conformance with standards. * May be required to work varying schedules to reflect business needs. * Required to attend all mandatory training sessions and meetings. * Perform other duties as assigned. ## Related Videos - [Implementing continuous delivery in a data processing pipeline](https://www.wearedevelopers.com/videos/73-implementing-continuous-delivery-in-a-data-processing-pipeline) - [Architecting the Future: Leveraging AI, Cloud, and Data for Business Success](https://www.wearedevelopers.com/videos/1096-architecting-the-future-leveraging-ai-cloud-and-data-for-business-success) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Databaseless Data Processing - High-Performance for Cloud-Native Apps and AI](https://www.wearedevelopers.com/videos/1024-databaseless-data-processing-high-performance-for-cloud-native-apps-and-ai) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)