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# Workstation Technician

- **Company:** Computer Task Group, Inc
- **Location:** Phoenix, AZ, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Macintosh Computers, Cyber Security, Desktop Computing, Software Requirements Analysis, Guidewire PolicyCenter, Information Technology
- **Published:** September 24, 2026
- **Apply:** https://www.juju.com/job/16_c389c55f4

## About the Role

* PC Desktop support: refreshing old pc's with new Pc's and wiping drives., * High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment - skills must include knowledge of Operating Systems and configuration, hardware configuration and software installation.
 * OR Associates degree,
 * OR two years Technical School training in Computers, Technology, Electronics or a related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

## Description

* Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.
 * Ensure equipment is labeled according to specifications.
 * Researches, verifies, and documents device specifications according to purchase order and company standards.
 * Works in conjunction with service and business units to relocate equipment as requested by departments. Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.
 * Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)
 * Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.
 * Maintain inventory of supplies and equipment necessary to complete installations or repair requests. Collaborate with other IT Infrastructure areas to manage parts inventory.
 * Evaluates and processes equipment according to IT Security policy and guidelines.
 * May require overtime and on-call participation.


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