> Markdown version of [/jobs/ext/3052274-noc-engineer-i](https://www.wearedevelopers.com/jobs/ext/3052274-noc-engineer-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NOC Engineer I - **Company:** FiberLight, LLC - **Location:** United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Border Gateway Protocol, Ethernet, Multi-protocol Systems, OSI Models, Network Troubleshooting, Network Monitoring, Open Shortest Path First (OSPF), Juniper - **Published:** September 24, 2026 - **Apply:** https://www.thejobnetwork.com/job/cab70401-e87a-4ee1-8327-34e7ac6c5d54/noc-engineer-i ## About the Role * High school diploma or equivalent required. * Minimum 1 year of NOC or transport network operations experience. * Education in Telecommunications or related fields preferred. * A combination of education and experience is acceptable. * Preferred certifications: CCNA/CCNP, CE-A/CE-P, CECP, JNCIA/JNCIP. Technical Skills * Experience with optical and routing equipment (Fujitsu Flashwave, Ciena, MRV OptiSwitch, Juniper MX/EX, Force 10). * Strong understanding of the OSI Model, Ethernet, routed networks, and linear/ring topologies. * Familiarity with protocols such as MPLS, IS-IS, BGP, and OSPF. * Ability to quickly isolate, diagnose, and escalate network issues. Professional & Interpersonal Skills * Strong verbal and written communication. * Solid troubleshooting and analytical skills. * Ability to identify issues, assess risks, and recommend solutions. * Detail-oriented with strong organizational and time-management abilities. * Able to work independently and collaboratively. * Flexibility for shift work and on-call rotation. Physical Requirements * Must be able to sit, stand, walk, stoop, kneel, and reach. * Must be able to speak, write, read, and understand English. * Must have visual acuity. * Must be able to lift 0-25 pounds. ## Description As a NOC Engineer I, you'll be on the front line of ensuring network performance, stability, and reliability for our customers. You'll monitor real-time network activity, troubleshoot issues, and provide exceptional support that keeps our services running seamlessly. This role is perfect for someone with a solid foundation in networking, strong analytical instincts, and excellent communication skills. You'll play a key part in diagnosing problems, driving timely resolutions, and escalating incidents to the right teams when needed. What You'll Do * Monitor network performance and alarms in real time, processing alerts swiftly and accurately following established procedures. * Create, manage, and update trouble tickets while responding promptly to calls, emails, and system notifications. * Perform Tier I diagnostics to identify, validate, and triage issues; escalate incidents to engineering teams, carriers, or field technicians as required. * Coordinate dispatch of field technicians and/or replacement parts based on troubleshooting outcomes. * Communicate clearly and professionally with customers, providing updates, guidance, and escalation details. * Share technical feedback with Engineering teams to support continuous improvement across products, processes, and design. * Maintain compliance with network standards, documentation, and operational procedures defined by Architecture & Engineering. * Manage competing priorities and operate effectively in a fast-paced, high-pressure environment, including interactions with challenging customer situations. * Support evolving needs as responsibilities may shift with business priorities. ## Related Videos - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What Makes Open Source Work: Licensing and Beyond](https://www.wearedevelopers.com/videos/1416-what-makes-open-source-work-licensing-and-beyond) - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Going Quantum: The future of the internet ...](https://www.wearedevelopers.com/videos/672-going-quantum-the-future-of-the-internet) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)