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# IT Asset Manager SME

- **Company:** ZIPSTAFF INC.
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Configuration Management, Data Validation, Microsoft Office, Servicenow
- **Published:** September 24, 2026
- **Apply:** https://www.thejobnetwork.com/job/71381b03-9cdf-4804-b836-79799f98fd5a/senior-it-asset-manager-sme-federal-servicenow-ham

## About the Role

* 12+ years IT Asset Management / Configuration Management with a bachelor's or high school diploma plus 15+ years relevant ITAM (source allows HS + 5; we will still screen for real ITAM depth).
 * 5+ years IT support in a Windows office environment.
 * 3+ years ServiceNow and/or enterprise asset tools (AssetTrack, APM, Sunflower, ServiceNow HAM)
 * Able to perform physical inventory work on-site at multiple Washington, DC locations.
 * 100% on-site in Washington, DC.
 * Must be legally authorized to work in the United States without sponsorship now or in the future., * Department of Justice or other federal civilian support.
 * ITIL Foundation; CHAMP or CITAM.
 * Active Public Trust.
 * Strong customer service in a regulated government culture.

## Description

About the Opportunity:ZipStaff is seeking a Senior IT Asset Manager SME to support enterprise IT services for a federal civilian agency environment in Washington, DC.This is a hands-on, on-site hardware asset-lifecycle seat-not a remote BA. You will own inventory accuracy across AssetTrack, ServiceNow HAM, APM, and Sunflower, including physical tagging, warehouse work, and audits at multiple DC sites.
What You'll Do:

 * Manage hardware and IT asset inventories across customer locations.
 * Add, assign, update, and track assets in AssetTrack, ServiceNow HAM, APM, and Sunflower.
 * Build and maintain Excel trackers and PDF documentation for audits, acquisitions, transfers, and retirements.
 * Perform on-site physical inventory: lift, unpack, tag, transfer, and retire hardware.
 * Support scheduled and ad-hoc audits, data validation, and reconciliation.
 * Coordinate spare stock across warehouses, image labs, and stockrooms with federal leads.


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