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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - **Company:** Kalamazoo Valley Community College - **Location:** Kalamazoo, United States - **Salary:** $47,878.0 - **Contract:** Temporary contract - **Skills:** Software Applications, Databases, Desktop Computing, System Center Configuration Manager, Network Connections, Print Servers, Visual Systems, Wireless Networks, Information Technology, Casper Suite - **Published:** September 24, 2026 - **Apply:** https://jobs.kvcc.edu/postings/6216/pre_apply ## About the Role * Knowledge of acceptable computer and information technologies applications and operations. * Skill in the use of computers and software applications related to the essential functions of the job. * Skill in effective communication, both verbally and in writing. * Skill in diagnosing and correcting software, hardware, network and printer issues. * Skill in training, tutoring and assisting others. * Ability to identify and resolve problems in a timely manner. * Ability to work independently with minimal supervision. * Ability to establish and maintain effective working relationships with other personnel and the public., Appropriate education, training, experience and talents are requirements. An example of this would be an associate degree in computer information systems or a related field and one year of related experience., The work is light work which requires exerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Requires mental acuity including the ability to make rational decisions through sound logic and deductive processes, the ability to express ideas by means of the spoken word and have close visual acuity. ## Description Do you possess current and extensive computer information technology skills? Do you like problem solving and helping to support people with their technology needs? If so, Kalamazoo Valley Community College may have the perfect opportunity for you., * Install new computer hardware and software for administrative and instructional use; upgrade existing installations, and support their use by faculty, staff and students. * Install, program, support and troubleshoot classroom audio/visual systems and software. Monitor the audio/visual request system and deliver equipment. * Install, support, troubleshoot and repair printers and copiers including their connections to network print servers and the ID system. * Provide lead technical support for systems in the Kalamazoo Valley Museum, including the planetarium, Mary Jane Stryker Theater, history gallery, science gallery, point of sale system, collections database and temporary exhibits. * Provide lead technical support for systems at the CAH building including point of sale system, demonstration kitchen/classroom and the simulation environment. * Install, program and support the computer classrooms and lab at the ACC; provide direct student support in the lab. * Install, support and troubleshoot video surveillance systems; install, support and troubleshoot the door access control/ID system. * Wire network connections for computers and other devices connected to the network. Provide network communication closet punch down block wiring and field terminations. * Install, monitor and adjust equipment and settings for the wireless networks. * Install and support phone devices at ACC and BHLC., Position will remain open until filled. Priority will be given to applications that are received by October 6, 2026 EEO Statement As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity. Applicant Documents Required Documents 1. Resume 2. Cover Letter 3. Unofficial Transcripts Optional Documents 1. Letter of Recommendation 2. Other Document 3. Professional References 4. 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