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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr Mgr Technology - **Company:** Southwest Airlines - **Location:** Dallas, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $168,650.0 - $183,650.0 - **Contract:** Permanent contract - **Skills:** Bioinformatics, Software as a Service, Cloud Computing, Office Suite, Software Engineering, Kronos, Boomi, Information Technology - **Published:** September 24, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88428478/1 ## About the Role * Advanced knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising * Advanced knowledge of personnel practices and regulations * Advanced knowledge of software development practices, concepts, methodologies, tools and trends * Advanced knowledge of project management methodologies * Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams * Ability to provide tactical leadership for Team(s) * Ability to use appropriate motivation and influence techniques to achieve desired Team results * Ability to set and manage stakeholder expectations * Ability to deliver quality projects on time and within budget * Ability to manage projects using the organization's project management methodology Education * Required: High School Diploma or GED Experience * Demonstrated experience in directly or indirectly leading team(s) * Fully functioning, broad knowledge in: + A Business and/or Information Technology environment + Leading teams and providing work direction * Preferred:Experience with Timekeeping or WFM tools * Preferred: Experience in UKG and Boomi * Preferred: Experience in Cloud and SaaS product management * Preferred: Experience executing ESG and gaining diverse stakeholder alignment, * Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time * Ability to communicate and interact with others in the English language to meet the demands of the job * Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job, * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information * Ability to work extended hours as needed * Must be able to travel and / or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary ## Description The Senior Manager Technology supports Workforce Management and Timekeeping solutions by providing strategic Leadership for UKG Pro Workforce Management and related technologies.They'llLead a Team responsible for delivering and supporting workforce management solutions while partnering with Ground Operations, Technical Operations, People, and Technology Teams to align technology capabilities with business needs.They'lldrive workforce management and selfservice initiatives that enhance the Employee experience and operational efficiency. The Senior Manager Technology leverages strong Leadership, collaboration, and business acumen to deliver reliable solutions that support Southwest's workforce and businessobjectives. Additional Details: * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you wouldbe requiredto work from our Dallas, TX headquarters facility during business hours. * U.S. citizenship or current authorization to work in the U.S.requiredand no current or future work authorization sponsorship available. We'recommitted to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way * Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees * Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment * Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities * Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization * Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc. * Lead the resolution of organization, team and individual issues, making appropriate decision * Develop and execute strategies and processes to improve performance and the value of products and services provided * Lead cross-functional Teams to deliver solutions and services to meet enterprise needs * Provide Technical thought Leadership related to assigned functional areas * Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products * Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities * Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams * Work with Technology and business partners to measure financial benefits and demonstrable business value * May perform other job duties as directed by Employee's Leaders ## Related Videos - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Navigating Growth, Scaling Challenges, and Office Expansions with David Singleton, CTO at Stripe](https://www.wearedevelopers.com/videos/100362-navigating-growth-scaling-challenges-and-office-expansions-with-david-singleton-cto-at-stripe) ## Related Articles - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)