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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Architect - **Company:** Acuity Brands - **Location:** Atlanta, GA, United States - **Experience:** Expert - **Salary:** $85,700.0 - $185,400.0 - **Contract:** Permanent contract - **Skills:** Audio Video Distribution, Dynamic Host Configuration Protocol, Internet Protocol Security (IP SEC), Network Layer, Microsoft Office, Routing, Performance Tuning, Phishing, Salesforce.Com, Software Systems, Transmission Control Protocol (TCP), Virtual Local Area Networks, Information Technology, Google Meet, Cisco - **Published:** September 24, 2026 - **Apply:** https://careers.acuitybrands.com/talentcommunity/apply/1433250200/?locale=en_US ## About the Role * BA/BS in Communications, Computer Science, or a related field preferred * Industry certifications including AVIXA, Q-SYS, PMI, Cisco, CompTIA, and AQAV appreciated * Minimum 5 years hands-on experience in commercial AV installation/integration project management, programming services, or AV manufacturer application engineering/technical training role * Experience creating AV system schematic drawings with Bluebeam Revu or similar * Experience supporting enterprise UC platform deployments, compliance requirements, and operational readiness for Zoom, Google Meet, and Microsoft Teams environments strongly preferred * Higher Education AV environment management experience a plus * Experience and comfort with video teleconferencing, control, and audio-video distribution systems especially as it relates to Q-SYS portfolio of hardware and software solutions * Experience improving technology interactions for end-user customers based on analysis of customer needs and vetted use cases * Experience with DCHP, IPsec, VLAN, layer 3 routing, TCP, UDP, multicast management * Experience with performance audio tuning and gain staging desirable * Possess strong computer skills including Microsoft Office and CRM software (Salesforce experience a plus) * Excellent written and verbal communication skills * Ability to maintain calm demeanor under pressure * Ability to understand, consult, and troubleshoot AV networking * Passion for user experience Travel Requirements * 1-20% * 21-40% ## Description The Solutions Architect is responsible for providing pre-sales support and guidance to Q-SYS customers and the Business Development Managers who are responsible for establishing and managing end customer relationships. The Solution Architect is an expert at designing solutions within the Q-SYS ecosystem, resolving technical pre-sales inquiries, and providing training to top Q-SYS adopters. They will be tasked with developing in-depth knowledge of the technical preferences, use cases, and pipeline of key end customers and will aid internal and external stakeholders to ensure that successful AV experiences can be consistently delivered. This position will be focused on Higher Education accounts in the United States. Key Tasks & Responsibilities (Essential Functions) * Analyze the functional requirements and use cases of key clients and propose Q-SYS software solutions that meet their expectations and goals. Commonly these proposals will include design narratives, signal flow drawings, and detailed programming and commissioning scopes of work. * Deliver technical presentations, demonstrations, and on-site proof of concept implementation and optimization. * Provide technical training and delivery of existing Q-SYS curriculum as well as develop custom training materials catered to specific verticals and Professional Services projects. * Communicate across several Q-SYS internal functions including Dealer Channel Sales, Marketing, Product Management, Technical Services, Professional Services, and Quality Assurance divisions of any product problems or emerging customer needs. * Represent Q-SYS at regional and national trade shows. * Identify, validate, and support factory-direct programming and commissioning efforts of key accounts., Protecting Yourself from Recruitment Scams: Acuity is committed to maintaining the integrity of our Talent Acquisition process and the security of our candidates. We are aware of phishing and fraudulent schemes in which individuals impersonate Acuity representatives or recruiting partners to solicit payments or sensitive personal information. As you navigate your job search, please keep the following in mind: * No Financial Requests: Acuity will never ask candidates for payment, credit card information, banking details or other financial information during the interview process. * Verify Recruiter Communications: Legitimate communications from Acuity recruiters will come from an "@acuityinc.com" email address. If you are contacted by a recruiting agency regarding a role with Acuity, the agency should clearly identify itself and its relationship to Acuity. If you suspect any suspicious activity, verify the agency legitimacy by contacting +1 877-584-1411, option# 0. * Be Alert for Suspicious Activity: Exercise caution if you receive unsolicited outreach with unusual requests, grammatical errors, requests for personal or financial information, or pressure to act quickly. Always verify the sender before sharing information or clicking links. * Report Suspected Fraud: If you receive a suspicious message or believe someone is impersonating Acuity or one of our recruiting partners, please contact +1 877-584-141, option# 0, report the incident to the FTC at ReportFraud.ftc.gov, or to your state attorney general. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Passkeys: Truly Phishing-Resistant? 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