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# Technical Service Analyst

- **Company:** Actief Interim
- **Location:** Baarle-Hertog, Belgium
- **Contract:** Contract
- **Skills:** Information Systems, Digital Technology
- **Published:** September 25, 2026
- **Apply:** https://europa.eu/eures/portal/jv-se/jv-details/MjgwN2RiODctOTQ1Mi00Njc4LWIxYWItMWJlYjM3NGNmYmRhIDM?lang=en

## About the Role

* Je hebt een bachelor denkniveau of relevante ervaring binnen een technische supportomgeving.
 * Je hebt een goede technische kennis en werkt vlot met digitale systemen en software.
 * Je werkt nauwkeurig, denkt oplossingsgericht en communiceert vlot in het Nederlands en Engels.

## Description

Onze klant ontwerpt, produceert, installeert en onderhoudt digitale informatiesystemen en de bijhorende software. Zij realiseren innovatieve projecten voor klanten in binnen -en buitenland.

 * Je analyseert complexe technische meldingen en zoekt naar duurzame oplossingen voor storingen en problemen.
 * Je registreert en volgt meldingen nauwkeurig op binnen het servicemanagementsysteem en bewaakt de kwaliteit van de beschikbare informatie.
 * Je fungeert als technisch aanspreekpunt voor collega's en ondersteunt bij complexe supportvragen.
 * Je coördineert acties tussen verschillende interne teams, voert root-cause analyses uit en denkt mee over structurele verbeteringen binnen de serviceorganisatie.

Ben jij analytisch sterk, technisch onderlegd en haal je voldoening uit het oplossen van complexe vraagstukken? Dan maken we graag kennis met jou.


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