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# IT Support Engineer

- **Company:** Dojo
- **Location:** Bristol, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Bash Shell, Cloud Computing, Microsoft Office, Network Connections, Windows PowerShell, Scripting, Gsuite
- **Published:** September 25, 2026
- **Apply:** https://startup.jobs/workplace-technology-specialist-dojo-10178178

## About the Role

* Demonstrated background in first and second-line IT support within a fast-paced environment.
 * Strong analytical and problem-solving skills with a dedicated customer-first approach.
 * Hands-on experience supporting Google Workspace, Office 365, and endpoint management solutions.
 * Proven ability to configure, maintain, and troubleshoot across both macOS and Windows environments.
 * Familiarity with ITIL frameworks or scripting languages (such as PowerShell or Bash) is beneficial but not essential.

## Description

* Troubleshoot and resolve hardware, software, and operating system issues across macOS and Windows devices.
 * Support audio/visual conferencing setups, corporate network connectivity, and cloud-based tooling.
 * Manage and resolve support tickets within defined SLAs while maintaining high customer satisfaction.
 * Document technical workflows, operational procedures, and knowledge base articles to empower users and teammates.


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