> Markdown version of [/jobs/ext/3060168-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/3060168-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer

- **Company:** EXTENDIT GmbH
IT Support EngineerEXTENDIT GmbH
- **Location:** Wien, Austria
- **Experience:** Expert
- **Salary:** €35,000.0 - €49,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Microsoft Online Services, Cyber Security, Microsoft Exchange Server, Windows Servers, Remote Infrastructure Management, Firewalls (Computer Science), Information Technology, Fortinet
- **Published:** September 25, 2026
- **Apply:** https://devjobs.at/job/25e0582f86703e694c45960fab3702d3

## About the Role

* Abgeschlossene, facheinschlägige Ausbildung (z.B. IT-Lehre, HTL, Fachhochschule etc.) und mindestens 3 Jahre Berufspraxis in der IT, * Praxisbezogene Kenntnisse von Microsoft Client- und Serversystemen (Windows 10, Windows Server 2016/2019)
 * Gute Kenntnisse im Bereich Microsoft Cloud-Lösungen und Microsoft Exchange von Vorteil
 * Produktkenntnisse des Hersteller Fortinet von Vorteil
 * Ausgezeichnete Kenntnisse im Bereich Netzwerktechnik
 * Kommunikative Persönlichkeit mit hoher Lernbereitschaft
 * Lösungsorientiertes Denken
 * Selbständiges und teamorientiertes Arbeiten
 * Ausgezeichnetes Deutsch (C1-Level)

## Description

* Server- und Clientsupport für Microsoft Windows- und Apple macOS-Systeme
 * Betreuung von Unternehmens-IT-Infrastrukturen im Bereich Firewall und IT-Security
 * IT-Betreuung via Fernwartung und vor Ort im Raum Wien und Umgebung
 * Beantwortung von Kundenanfragen via Ticketsystem und Telefon
 * Telefonsupport
 * Installation und Wartung von Clientcomputern, Servern, Routern, Firewalls und Software
 * Aufbau von neuen bzw. Erweiterung von bestehenden IT-Infrastrukturen
 * Monitoring von Kundensystemen
 * Erstellung und Pflege von Kundendokumentationen


## Related Videos

- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)
- [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100)
- [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats)
- [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net)
- [Diversity Matters: ÖBB’s Innovative Approach and why we need Queer Thinking in IT](https://www.wearedevelopers.com/videos/908-diversity-matters-obb-s-innovative-approach-and-why-we-need-queer-thinking-in-it)
- [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large)

## Related Articles

- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)