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# CRM & CDP Specialist

- **Company:** European Handball Federation
CRM & CDP SpecialistEuropean Handball Federation
- **Location:** Wien, Austria
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Middleware, Data Streaming, Information Technology, Operational Systems
- **Published:** September 25, 2026
- **Apply:** https://devjobs.at/job/a44e28fff99c05e720a7d3046e930831

## About the Role

* Know-how in IT project management and a good feel for digital trends.
 * Understanding of team sports, leagues, and table logic--your practical knowledge makes the difference.
 * An open, communicative personality with a hands-on mentality.
 * A team player who takes on responsibility and maintains a clear overview.
 * Enthusiasm for sports, ideally being active (or formerly active) in team sports yourself.
 * Very good German language skills--additional languages are an advantage in an international environment., * Several years of experience in the CRM field--both strategic and operational.

## Description

* The successful candidate will play a central role in shaping the digital infrastructure of European handball.
 * This involves taking on a key position as the digital playmaker for the CRM system, website, and apps, and being responsible for the strategic development and operational management of the entire CRM and CDP landscape.
 * You will orchestrate systems, analyse data flows, and manage projects from conception to completion, all while collaborating closely with both internal teams and external partners.
 * This is a varied role with responsibility for the entire CRM and CDP landscape, from strategy to day-to-day operations.
 * You will be the central digital playmaker for the EHF's CRM system, website, and apps, tasked with orchestrating systems, managing data flows, and modernizing middleware interfaces.
 * You will also lead IT projects and manage external development partners, playing a key part in advancing the digital infrastructure of European handball.
 * Revision and strategic development of the CRM & CDP landscape.
 * Active participation in the CRM strategy: from the initial "play" to the "Final Whistle".
 * Evaluation and selection of suitable tools and conceptualizing future-oriented solutions.
 * Analysis, modernization, and automation of middleware interfaces.
 * Responsibility for CRM architecture and operational system support.
 * Project management: from websites and apps to fan services.
 * Close coordination with internal departments and external development partners.
 * Documentation of milestones, testing, and project approval.


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