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# Desktop Support Engineer

- **Company:** Axiom Technologies
Desktop Support EngineerAxiom Technologies
- **Location:** Wien, Austria
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Desktop Computing, Microsoft Office, System Center Configuration Manager, Peripherals, Deployment Automation, Extreme Programming
- **Published:** September 25, 2026
- **Apply:** https://devjobs.at/job/27367cef64877e480da1573a062ad19c

## About the Role

* Handling Different PC Operating Systems ( Windows 7/8 and 10).
 * Performing hardware and software installation ( understanding of deployment tools like SCCM).
 * Basic knowledge of SOE and group policies.
 * Printer support.
 * Good knowledge of MS Office tools installation & troubleshooting.
 * Excellent customer service and people skills.
 * Advanced technical abilities, including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems.
 * Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.
 * Excellent End-user computing skills.
 * Good knowledge of Infrastructure support.
 * Strong analytical and problem-solving capabilities.
 * Well-organized and extremely detail-oriented.
 * Strong customer service ethic and excellent communication skills, both oral and written.
 * Passionate about delivering quality, no matter what you are doing.
 * Can work both independently and in a collaborative team-oriented environment.
 * A self-starter, motivated to push the limits and think outside the box.
 * Fondness for solutions that are simple, elegant, and effective.
 * Ability to work with and maintain confidential information.
 * Language Proficiency: German, English, or Austrian Native.
 * In-depth knowledge of: Windows OS (e.g. XP, Vista, Windows 7, 10), Microsoft Office applications, PC laptop hardware, PC/laptop peripherals, including printers, Mobile devices.
 * Basic knowledge of: Active Directory, Exchange, Apple OS, SCCM., * Desired Experience: Computer OS/Peripherals troubleshooting.
 * Field experience supporting a variety of technologies and services.
 * Experience in a similar role 3+ years of relevant experience.

## Description

* This role will provide on-site/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.


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