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# Change Management Lead

- **Company:** Ussoftserve
- **Location:** London, UK (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Salesforce.Com, SAP (Applications), Data Analytics, Performance Monitor, Servicenow
- **Published:** September 25, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/change-management-lead/48419584

## About the Role

large-scale transformation initiatives involving technology, process, or organizational changeStrong knowledge of change management methodologies, such as Prosci, ADKAR, Kotter, or similar frameworksExperience with digital adoption and learning platforms including WalkMe, Whatfix, Pendo, Trailhead, Agentforce, SAP EnableNOW, or related toolsExperience supporting platform implementations such as ServiceNow, Salesforce, or SAPProven ability to influence senior stakeholders and lead cross-functional initiatives in fast-paced environmentsStrong communication, analytical, problem-solving, and stakeholder management skillsExperience managing multiple projects and competing priorities simultaneouslyFamiliarity with data-driven reporting, KPI tracking, and organizational adoption metricsExperience supporting business development and pre-sales activities within a consulting environmentBachelor's degree in Business or related field preferredProsci, CCMP, or equivalent change management certification

## Description

plans that provide clear and consistent messaging to employees and leadership teamsCreate and manage training and adoption programs leveraging digital adoption tools and AI-driven learning platformsMonitor KPIs, adoption metrics, employee engagement, and overall effectiveness of change initiatives using data-driven insightsProvide ongoing reporting and feedback to stakeholders regarding progress, adoption, and organizational impactLead and mentor Change Managers and Change Analysts while supporting cross-functional collaboration across HR, IT, Operations, and business teamsContribute to pre-sales activities including proposals, solution positioning, and client discussions related to change management servicesContinuously improve change management processes, methodologies, and best practices across engagements REQUIREMENTS5+ years of experience in change management, organizational development, or business transformation within a consulting or enterprise environmentExperience supporting


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