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# IT Support

- **Company:** DIS AG
- **Location:** Heidelberg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Linux, Systems Integration
- **Published:** September 25, 2026
- **Apply:** https://www.adzuna.de/details/5896160384

## About the Role

* Abgeschlossene Ausbildung oder Umschulung zum Fachinformatiker Systemintegration oder eine vergleichbare Qualifikation

Kunden- und Serviceorientierung
Fundierte Kenntnisse in der Bearbeitung von Tickets
Grundkenntnisse im MS Windows und Linux Umfeld

## Description

* Überprüfung und Optimierung von vorhandenen Betriebs- und Service-Prozessen

Erstellung und Bearbeitung von Betriebsdokumentationen
Ansprechpartner für Service Anfragen unserer Business Kunden
Bearbeitung von Incidents im Rahmen des Incident Managements


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