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# Mitarbeiter IT-Service-Desk - 100% Remote

- **Company:** DIS AG
- **Location:** Frankfurt am Main, Germany
- **Contract:** Permanent contract
- **Skills:** Active Directory, Databases, Knowledge Management, Microsoft Office, Software Engineering, Systems Integration, Backend, User Administration
- **Published:** September 25, 2026
- **Apply:** https://www.adzuna.de/details/5895278165

## About the Role

* Idealerweise eine erfolgreich abgeschlossene Ausbildung zum Fachinformatiker Systemintegration oder eine vergleichbare Qualifikation

Bereits erste Berufserfahrung im Bereich Service Desk
Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
Fachwissen in den Bereichen Microsoft Office 365, Exchange

Hard- und Softwarekenntnisse im Bereich Backend Systeme

## Description

* Erfassung, Analyse und Bearbeitung technischer Probleme im IT-Umfeld

Bearbeitung offener Tickets
Koordination von IT-Service-Anfragen
Benutzerverwaltung im Active Directory
Entwicklung und Pflege einer Knowledge Management Datenbank, Eine maßgeschneiderte Einarbeitung
Zahlreiche Weiterbildungsmöglichkeiten
Gute Verkehrsanbindung


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