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# Help-Desk Mitarbeiter

- **Company:** REGIUS Personalmanagement GmbH
- **Location:** Linz, Austria (Remote available)
- **Salary:** €37,800.0
- **Contract:** Permanent contract
- **Skills:** Databases, Issue Tracking Systems, Microsoft Office
- **Published:** September 25, 2026
- **Apply:** https://devjobs.at/job/87e9ae66ca116242b553519493682c27

## About the Role

* Erfahrener Umgang mit Ticketsystemen von Vorteil.
 * Sehr gute Deutschkenntnisse.
 * Gute MS Office bzw. EDV-Kenntnisse.
 * Führerschein B.

Erfahrung

 * Erste Berufserfahrung in einer vergleichbaren Position.

## Description

* Unterstützung im First-Level-Support für die gesamte Projekt-, Produkt- und IT-Umgebung.
 * Entgegennahme, Prüfung und Bearbeitung eingehender Serviceanfragen und Tickets.
 * Abstimmung mit internen Abteilungen sowie Weiterleitung von Anliegen an die zuständigen Fachbereiche.
 * Abwicklung von Bestellungen und Aufträgen inklusive der Ausarbeitung von Angeboten.
 * Betreuung, Aktualisierung und Organisation von Datenbanksystemen.
 * Proaktive Mitarbeit an der Optimierung der Serviceabläufe.


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